Shuttle 2 Driver - Johns Hopkins Health System

townepark; Baltimore (MD); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid life and AD&D

401k retirement plan

Job summary

Towne Park is seeking a Shuttle Driver to transport guests to and from hotels, hospitals, or casinos in a friendly, efficient manner, using safe driving practices. The driver will help guests with luggage and maintain vehicle logs to ensure smooth operations.

The role requires knowledge of local routes, strong customer service, and careful adherence to safety standards. Work schedule is 10:30am–6:30pm, Monday through Friday, with a split shift.

Qualifications

• Must have clean driving record and pass background checks.
• Excellent communication with guests and team members.
• Ability to assist guests with luggage and wheelchair access if needed.

Responsibilities

• Transport guests to and from hotel, hospital or casino and local area in a friendly, efficient, and courteous manner.
• Assist guests with luggage and deliveries; maintain vehicle activity and maintenance logs.
• Learn and remember pickup and destination points; be knowledgeable about property outlets and local attractions.

Skills

Customer service

Safety awareness

Education

High school diploma or GED

Job description

About Towne

Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover. Towne's 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year. For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities. For more information, visit www.towne.com and follow us on LinkedIn .

$19.25/hr, Split-Shift

Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location.

The hourly base pay range for this position is $19.25 per hour.

Work Schedule

The work schedule for this position is 10:30am-6:30pm (split shift), Monday-Friday.

Benefits

• Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.


• Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability.


• Employees are also able to enroll in the company's 401k retirement savings plan.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

SUMMARY

The Shuttle Driver is responsible for transporting guests to and/or from the hotel, hospital or casino and local area in a friendly, efficient and courteous manner using safe driving practices. He/She is also responsible for assisting guests with luggage including delivery and pick up of guest luggage during guest arrival and departure and maintaining the vehicle activity and maintenance logs.

ESSENTIAL FUNCTIONS

• Shuttles guests to appropriate places that are approved by manager and the client contact. Must be able to learn and remember pick-up and destination points. Knowledge of all property outlets, meeting rooms, amenities as well as main attractions in the area, parking rates, etc - 40%


• Must be able to communicate by telephone, two-way radio and in person in a courteous, friendly and professional manner with all guests, location staff and co-workers. Acknowledges and greets guests within 30 seconds while maintaining a professional and friendly demeanor. Uses guest last name at all times when appropriate. Maintains accuracy and composure while under pressure. Appropriately uses salutation of the day and welcome to property - 20%


• May operate a vehicle that seats fifteen people or less, including driver. Inspects exterior and interior of vehicle at beginning of each shift for properly operating headlights, turn signals, brake lights, interior courtesy lights, air-conditioning or heating, warning lamps, mirror adjustment, properly inflated tires, windshield wipers, vehicle damage, etc. prior to moving vehicle. Monitors vehicle condition and records malfunctioning items or damage and submits to manager - 20%


• Protects guest confidentiality in accordance with HIPPA requirements. Maintains the security of client financial and identifying information. May not provide "lift" services or assistance to any hotel or hospital guest; only offer a hand for assistance. Check wheelchairs for safe operation prior to each use and must clean wheelchairs after each use. Must be able to assist patrons with entering and exiting the vehicle. May be required to use specialized equipment such as wheelchair lifts - 20%

QUALIFICATIONS

• Education: High school diploma or general education degree (GED)


• Required Licensure, Certification, etc.: Must be able to pass a criminal background, MVR and drug screen and other requirements set forth by the client


• Due to vehicle leasing contract requirements must be at least 21 years of age


• Must maintain a valid driver's license at all times


• Pass annual / semiannual MVR check


• Must complete