Shredding Technician (WMHS), SID Destruction

WM; New York (NY); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Short-term disability

Stock purchase plan

401(k) match

Paid vacation

Holidays

Job summary

WM Healthcare Solutions is hiring a Shredding Technician to support on-site document destruction for client locations. You will assist Drivers in safely operating equipment, securely handling documents, and maintaining a clean, secure work area.

This role focuses on high-quality service, safety, and proactive communication with account contacts to sustain client relationships. The position requires a High School Diploma or GED, with a preference for 1 year of picking/packing or customer service

Qualifications

• High school diploma or GED required.
• 1 year of picking/packing experience or customer service experience preferred.

Responsibilities

• Operates company equipment safely and efficiently.
• Ensure security when emptying consoles and locking bags.
• Serve customer locations with minimal business disruption using handheld devices.
• Transport documents to centralized destruction area.
• Maintain a clean and safe working environment.
• Coordinate with supervisors to review service completion and efficiencies.
• Follow all corporate policies and safety requirements.
• Address customer questions promptly and professionally.
• Develop relationships with account contacts to support contract renewals.

Skills

Customer service

Picking/packing

Education

High School Diploma or GED

Job description

Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, CLICK HEREto read the press release.

Monday- Friday | 8 am- 4:30 pm

I. Job Summary

The Shredding Technician is responsible for providing industry leading levels of service to our clients by aiding Drivers and Lead Drivers in taking care of all customer document destruction needs. The integrity of every Shredding Technician is essential to maintaining goodwill and building new bonds of trust with our clients. The Shredding Technician is a member of the Operations team and plays an integral role as the face of WM Healthcare Solutions (WMHS). The Shredding Technician maintains WMHS policies, standards, and practices and ensures adherence to WMHS's Vision, Mission and Values.

II. Essential Duties And Responsibilities

• Operates company equipment in a safe and efficient manner in an effort to minimize the risk of injury and equipment damage
• Maintains a high level of security when emptying consoles by ensuring all documents are retrieved, bags are placed and the consoles are securely locked
• Services customer locations in a manner that least interrupts the client’s business using a hand-held device
• Transports documents at client locations to centralized area for destruction
• Maintains a clean and safe working area
• Conducts daily check-in with Transportation Supervisor/Manager to review service completion and efficiencies
• Understand and implement all Corporate and Document Management division policies and procedures that impact job responsibility
• Follows all safety requirements as outlined in corporate policies
• Maintains a responsible approach to all security and safety matters related to Shred-it operations, following the company’s policies and procedures at all times and bringing the manager's attention to any areas of concern
• Handles and responds to all customer problems and inquiries expediently and in the best interest of both the customer and Shred-it
• Develops and maintains a relationship with the account contact and decision maker to ensure contract renewals and prevent lost business
• Completes all necessary paperwork accurately as required by company policy
• Perform other duties and responsibilities, as assigned

III. Qualifications

• Required Qualifications
• High School Diploma or GED (accredited)
• Preferred Qualifications
• 1 year of Picking/Packing Experience, Customer Service Experience, or Equivalent

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Field: This job operates in both inside garage, shop or gas plant conditions as well as in outside conditions that include inclement weather, heat and humidity.

This role is designated as safety sensitive and will require the successful candidate to strictly comply with all safety rules and protocols. As part of the ongoing employment requirements, the successful candidate may be subject to drug and alcohol testing—including pre‑employment screening, post‑incident evaluations, reasonable suspicion checks, and random testing—in accordance with government regulations and company policies.

Pay: The expected base pay for this on‑site position is $21.00. This represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short‑term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.