Showroom Consultant

Arizona Tile, LLC; Anaheim (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401k with company match

Paid Time Off

Job summary

Arizona Tile is seeking a Showroom Consultant to help customers select tile and granite products that meet design and durability goals. You will use design skills and product knowledge to guide choices and present samples in a professional showroom setting.

In this role, you will maintain an organized showroom, stay current on product lines, and assist with merchandise presentation. A high school diploma is required with 2+ years in retail sales and strong communication abilities.

Qualifications

• High school diploma or equivalent.
• 2+ years of retail sales experience within a professional environment.
• Prior experience with interior design helpful, but not required, product training is provided.
• Basic knowledge of design elements (size, proportion, color, balance, and light); ability to use a tape measure and sketch ideas on paper.
• Excellent interpersonal skills with solid verbal and written communication abilities.
• Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
• Core behaviors: Safety Focused, Customer Driven, Conscientious, Strong Communication Skills, Hard Work Ethic, Ethical Integrity, Teamwork, and Tenacity.

Responsibilities

• Greets and welcomes customers promptly and provides refreshments to create a professional, warm showroom atmosphere.
• Assists customers by using product knowledge to answer questions, offer design ideas, and present product samples.
• Contributes to showroom merchandising to keep products visually appealing and the space organized.
• Develops and maintains knowledge of stone, tile, rough goods, and chemicals.
• Keeps up to date with design trends and competitors’ products.
• Prepares and stocks product samples with identification and information for customers.

Skills

Interpersonal communication

Verbal communication

Written communication

Organizational skills

Multi-tasking

Customer service

Design sense

Problem solving

Education

High school diploma

Tools

Tape measure

Basic computer skills

Job description

About Us....

Arizona Tile is a leading, nationally recognized tile and slab distributor. We offer high-quality products and unparalleled service to our customers across the West Coast. With 800+ employees in over 10 states, our success comes from the founding concept that goodwill toward others, including our fellow employees, is good business.

Working at Arizona Tile isn't just another job, it's a family!!

Our Commitment....

At our Company we are Committed to Supporting our Employees in providing an outstanding experience for our customers and by providing an environment that values hard work and dedication.

What We Offer.....

• Safety 1st Organization
• Competitive pay
• Benefits: Medical, Dental, Vision, & More!
• H.S.A or H.R.A with Company Contributions
• 401k Retirement Savings Program with discretionary employer match
• Progressive career development and training
• Employee assistance program
• Paid Time Off (PTO) and Holiday Pay
• Service recognition and awards
• Family oriented environment with open communication, collaborative atmosphere, and team-building events

What You Will Do:

As the Showroom Consultant, you will use design skills and product knowledge to assist customers in selecting the tile and granite products that will achieve their design and durability objectives.

Your Top Accountabilities in the Role:

• Greets and welcomes customers promptly and provides refreshments, where possible, to ensure the Showroom atmosphere is professional, warm, and inviting.
• Assists and engages customers by using product knowledge to answer questions, assist with design ideas, and present product samples as needed.
• Assists with showroom merchandizing to make products visually exciting, as well as ensure the showroom is professional, clean, and organized.
• Develops and maintains product knowledge for stone, tile, rough goods, and chemicals.
• Maintains and stays up to date with design trends as well as competitors and their products.
• Prepares and stocks product samples with appropriate identification and information for customers.

Position Requirements:

• Education: High school diploma or equivalent.
• Experience: 2+ years of retail sales experience within a professional environment. Prior experience with interior design helpful, but not required, product training is provided.
• Functional Skills: Basic knowledge of design elements and concepts (size, proportion, color, balance, and light), ability to use a tape measure and sketch ideas on paper. Excellent organizational and planning skills with an ability to multi-task with multiple customers and proactively offer solutions to meet customer needs.
• Technology Aptitude/Other: Basic computer skills working within Windows environment.
• Language Skills: Excellent interpersonal skills with solid verbal and written communication abilities. Ability to speak effectively and professionally with internal/external Customers, engages customers by active listening and providing solutions. Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Core Behaviors: Safety Focused, Customer Driven, Conscientious, Strong Communication Skills, Hard Work Ethic, Ethical Integrity, Teamwork, and Tenacity. Demonstrates a positive can-do attitude, has a friendly demeanour with excellent interpersonal skills.

Other Important Information:

• Reports To: Showroom Manager
• Work Schedule: Monday – Friday; with ability to work Saturdays.
• Work Environment: Frequently works in a retail environment open to the public. While performing the duties of this job the employee is frequently inside a climate-controlled building and occasionally works outdoors. Employee may work with and in the proximity to material handling equipment, including forklift, as well as packaged, cement-based products such as grouts, cleaning, and sealing chemicals for tile and stone.
• Physical Requirements: While performing the duties of this job, the employee is regularly required to stand, walk; use hands to finger, handle and feel; and to talk and hear. The employee frequently is required to reach with hands and arms; and stoop, kneel, crouch or crawl. The employee is occasionally required to climb or balance. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move 25 pounds. Specific vision abilities required by this job include color vision, close vision, distance vision, and the ability to adjust focus.

We are an Equal Employment Opportunity Employer, Drug-Free Workplace, and a participant of the E-Verify Program where required by state law. Requests for reasonable accommodation should be directed to Arizona Tile's Human Resource Department.