Shortage Control Lead - Full-Time

Burlington; New York (NY); Presencial; USD 25.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid time off

Paid holidays

Sick time

Associate discount

Descripción de la vacante

Burlington Stores, Inc. in New York, NY is hiring a Shortage Control Lead to deter theft, promote safety, and train associates in shortage-reduction programs.

You will work with store leadership to implement audits, monitor POS activity, and engage with customers to maintain a strong sense of control and outstanding service.

Formación

• Experience in loss prevention or store security preferred.
• Strong interpersonal and conflict-resolution skills.
• Ability to train and mentor associates in shortage reduction practices.

Responsabilidades

• Deter dishonest behaviors by maintaining a visible control presence.
• Maintain a safe, secure store with attention to detail and multi-tasking.
• Engage with customers and associates to promote best-in-class service.
• Assist in onboarding and ongoing training of shortage associates.
• Support inventory processes and store audits to reduce shrinkage.

Conocimientos

Leadership

Communication

Training and development

Attention to detail

Customer service

Descripción del empleo

If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Shortage Control Lead!As a Shortage Control Lead you will be responsible for mitigating theft and fraud in high shortage areas of the store while promoting a safe and secure store environment. You will engage with our customers and associates in a manner consistent with our company core values by providing a strong and energetic greeting with eye contact and a smile.The Shortage Control Lead will be a valuable partner to store and field leadership by assisting in the training and development of the Shortage Control Associates, identifying and reporting theft incidents, and driving shortage education and awareness to all associates. Your confidence, positive attitude, command presence, and expertise in store shortage reduction programs will positively influence behaviors and reduce theft and fraud.Responsibilities:Provide an effective deterrent to dishonest behaviors throughout the store by demonstrating a command presence through role modeling impression of control, following dress code in the company issued vest and earpiece, demonstrating a positive demeanor, strong posture, and an energetic greetingMaintain a safe and secure store for our customers and associates with a strong attention to detail, ability to multi-task, strong communication, and aligned partnership with store leadershipEnthusiastically engage with every customer and associate in areas of the store with highest risk for shortage. These interactions are positive, respectful, and promote a strong impression of control and best in class customer serviceDisplay a strong working knowledge of top shortage areas and support programs designed to identify and reduce theftGather and document indicators of external theft and share with store and field leaders. Network with local law enforcement as directed and support evidence gathering to address large scale or organized retail crime or repeat theft incidentsSupport store manager by providing internal controls and operational oversight including conducting associate package/bag, monitoring point of sale transactions, conducting store audits, and promoting Asset Protection programsProvide leadership with onboarding and ongoing support of associate training in shortage reduction programs and processesAssist store leadership in the preparation and execution of the semi-annual inventory process and developing action plans to reduce shortageRole-model behaviors that demonstrate that safety is a top priorityIs highly disciplined in managing stressful situations and address unsafe practices at every opportunityCandidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.If you...... are excited to deliver great values to customers every day;... take a sense of pride and ownership in helping drive positive results for a team;... are committed to treating colleagues and customers with respect;... believe in the power of diversity and inclusion;... want to participate in initiatives that positively impact the world around you;Come join our team. You're going to like it here!You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability insurance. Full Time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.Base Pay: $18 per hour - $18 per hour