ShopRite - Store Detective

Cadient, LLC; Mount Pocono (PA); On-site; USD 19,286,000 - 27,552,000; Part time

Job summary

ShopRite of Mount Pocono in Mt. Pocono, PA is seeking a Loss Prevention Associate to help deliver a safe shopping environment and protect store assets. You will detect security issues, assist customers, and work with store leadership to minimize shrink.

The role requires the ability to stand, lift up to 50 lbs occasionally, and communicate effectively with customers and team members. Training and safety protocols are provided to support daily operations.

Qualifications

• Ability to read, write, speak, analyze and understand English.
• Stand/walk for the duration of a scheduled shift.
• Ability to lift 25 lbs. regularly and up to 50 lbs. occasionally.
• Ability to work in varying temperatures and environments.
• Ability to travel to various store locations if applicable.

Responsibilities

• Utilize Loss Prevention reporting tools to identify and minimize potential loss and shrink.
• Detect and apprehend customers, associates, and vendors for theft in a professional manner per policy.
• Represent the company in criminal actions resulting from apprehensions.
• Coordinate activities with Store Management and Loss Prevention Specialist to improve security.
• Maintain security of doors and entrances and observe security standards across the store.
• Keep a clean, neat, and safe work/shopping environment and follow all policies.

Skills

Attention to detail

Communication

Customer service

English literacy

Physical stamina

Job description

It takes many different skills, abilities, and people to be a part of the team that operates our stores. ShopRite believes that its associates are its best asset. Associates are provided with the knowledge, skills, and tools to be the leading retailer in our markets.Whether it's providing world-class customer service, offering exceptional products at a competitive price, or learning the latest in merchandising and display, the company's training programs provide the individual with a solid foundation to achieve their best.

Location:

Mt. Pocono,PA(ShopRite of Mount Pocono)

We are living our Purpose - To Care Deeply about People, Helping them to Eat Well and Be Happy. This Purpose guides everything we do and is why we are in business. We are using our service priorities - Safety, Friendliness, Presentation, and Efficiency to help us make decisions at work every day and are critical to the success of our business goals.

Job Summary:

To deliver a great customer experience while providing a safe environment, and ensure the safety of all Company assets; to protect Company assets within assigned stores through detection of Customer, Vendor, and Associate theft through direct observations and CCTV surveillance.

Minimum Required Qualifications:

The minimum required qualifications for this position include, but are not limited to, the following:

• Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
• Ability to stand/walk for the duration of a scheduled shift.
• Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 50 lbs.
• Ability to tolerate dust and cleaning agents during routine housekeeping duties.
• Ability to work in varying temperatures.
• Ability to travel to various store locations, if applicable.
• Ability to interact with Customers in a friendly and helpful way.
• Ability to work cooperatively with others.
• Ability to work all assigned work schedules and comply with all time and attendance policies.

Essential Job Functions:

Performance of the essential functions of this position require the Associate to possess the minimum qualifications listed above. These functions include, but are not limited to, the following:

• Utilize Company Loss Prevention reporting and applications (i.e. Lane Hawk, Smart Store) to identify and minimize potential loss and shrink.
• Detect and apprehend Customers, Associates, and Vendors for theft in a professional manner in accordance with Company policy, by specific directions of the Loss Prevention Specialist, and legal requirements in order to protect assets.
• Represent the Company in criminal actions as result of apprehensions made.
• Participate in special investigations when assigned.
• Bring loss vulnerabilities existing in any assigned store, along with recommendations, to the attention of Store Management and Loss Prevention Specialist.
• Be knowledgeable and understand all departmental procedures within the Company in order to be able to detect policy violations.
• Coordinate own activities and functions to obtain maximum productivity and efficiency.
• Observe security standards by staying alert and being aware of Customer actions and behavior; report to Store Management any abnormal behavior.
• Regularly lift, pull, push and rotate merchandise that weights 25 lbs., and that occasionally weights up to 50 lbs.
• Maintain the security of auxiliary doors and entrances.
• Maintain good communications with Associates and Store Management throughout the Company.
• Notify Store Management of personnel situations or policy violations having an adverse effect on store operating performance or of situations requiring disciplinary action.
• Understand operation of cash register and follow all cash handling procedures.
• Greet all customers and provide them with prompt, courteous service and assistance.
• Be knowledgeable about location of items in store.
• Understand and adhere to Company shrink guidelines as relates to store operations.
• Maintain a clean, neat, organized and safe work/shopping environment.
• Observe store rules and Company policies.
• Dress and groom according to Company policy including uniform, name badge and hat or hair restraint requirements.
• Observe shift operating hours at all times as scheduled or assigned by the store manager.
• Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations.
• Perform duties in accordance with the Company’s HAZCOM program and adhere to manufacture’s label instructions for the safe and proper use of all chemical products.
• Perform all duties in accordance with safety policies and procedures.
• Assist in training personnel when required.
• Complete all applicable training programs.
• Stand at work station for duration of scheduled shift, which may exceed 8 hours per day.
• Perform all duties in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency).
• Maintain punctual and regular attendance.
• Work overtime as assigned.
• Work cooperatively with others.
• Must be 18 years or older to operate balers, hi-lo’s, power jacks, and slicing machines.
• Perform other duties as assigned.

Important Disclaimer Notice:

The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment.

ShopRite ShopRite of Mount Pocono
Mt. Pocono , PA 18344

U. S. Patents 7,080,057; 7,310,626; 7,558,767; 7,562,059; 7,472,097; 7,606,778; 8,086,558 and 8,046,251.