Shop Supervisor

Herc Rentals; Carlsbad (NM); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Life and disability insurance

401(k) plan with company match

Employee Stock Purchase Program

Paid Time Off

Paid parental leave

Military leave

Employee Assistance Program

Tuition Reimbursement Program

Auto & Home Insurance Discounts

Job summary

Herc Rentals in Carlsbad, NM is seeking a Shop Supervisor to lead the branch’s heavy equipment mechanics, yard workers, and utility staff, focusing on safe, timely maintenance and training.

You will use your mechanical expertise to supervise repairs, improve service quality, manage parts and records, and represent Herc Rentals professionally to customers.

Qualifications

• Highschool diploma or GED is required.
• Ability to safely lift up to 50 lbs and operate heavy equipment.
• Strong communication, customer service and time-management skills.
• Experience reading operating procedures and manuals.

Responsibilities

• Develop regular schedules for mechanics and yard technicians.
• Diagnose and troubleshoot fuel, electrical, hydraulic, and propane systems.
• Operate equipment such as boom lifts, forklifts, generators, and pumps.
• Communicate effectively with customers and maintain records.
• Audit documentation, timesheets, checklists and repair orders.
• Manage and order parts; keep a clean, organized workspace.
• Assist mechanics and support service and maintenance records.
• Perform additional duties as assigned.

Skills

Lifting up to 50 lbs

Heavy equipment operation

Reading SOPs/ Manuals

Customer service

Communication skills

Time management

Education

Highschool diploma or GED

Job description

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 607 locations and has about 10,000 employees in North America as of June 30, 2026.

Job Purpose

The purpose of the Shop Supervisor position is to utilize the mechanical expertise of the candidate to support the needs of the branch in a professional, safe and timely manner. An individual in this position will be responsible for the training, development and management of all of the heavy equipment mechanics, yard workers and utility workers, appraising their performances and utilizing the most cost-effective means for maintenance and repair of all rental and service equipment. The candidate will also insure all that all service calls are handled in a professional and precise manner at the highest standards of quality. This incumbent is a master technician and assumes a leadership role of product knowledge within the branch and acts as a professional representative of Herc Rentals with our customers. He/she performs at a high standard of quality level within the branch. He/she has mastered the operating standards of the facility, the region and corporation.

What you will do

• Develop consistent and regular schedules for all of the mechanics and yard technicians to perform various types of maintenance on heavy equipment, construction equipment and various pieces of machinery
• Ability to diagnose and troubleshoot fuel systems, electrical systems, hydraulic systems and propane systems
• Must be able to operate equipment such as boom lifts, forklifts, compressors, portable and stationary generators, hydraulics, pumps and assorted tools and equipment
• Must be able to communicate effectively and professionally with our customers
• Satisfy and audit, in a timely manner, all required documentation, timesheets, checklists, receiving records and repair order and maintenance logs
• Manage and order various parts for the equipment
• Supervise the work area into a clean and organized workspace
• Assist mechanics with other duties
• Assist with general service and maintenance record keeping
• Perform additional duties as assigned

Requirements

• Highschool diploma or GED
• A valid driver's license
• Own a general mechanic's tool set, capable of supporting a heavy equipment fleet, and be willing to expand their own personal tool collection

Skills

• Ability to safely lift up to 50 LBs
• Ability to operate large, heavy machinery
• Ability to read and comprehend the standards of operating procedures, owner’s manuals and product/warning labels
• Customer service
• Must possess solid written and verbal communication skills and be able to perform basic computer operations
• Understands the importance of time management, standards of operating procedures, owner’s manuals and product/warning labels

Req #: 69648

Pay Range

$80,000.00-$90,000.00/Annually + Quarterly Bonuses

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Keeping you healthy

• Medical, Dental, and Vision Coverage
• Life and disability insurance
• Flex spending and health savings accounts
• Virtual Health Visits
• 24 Hour Nurse Line
• Healthy Pregnancy Program
• Tobacco Cessation Program
• Weight Loss Program

Building Your Financial Future

• 401(k) plan with company match
• Employee Stock Purchase Program

Life & Work Harmony

• Paid Time Off (Holidays, Vacations, Sick Days)
• Paid parental leave.
• Military leave & support for those in the National Guard and Reserves
• Employee Assistance Program (EAP)
• Adoption Assistance Reimbursement Program
• Tuition Reimbursement Program
• Auto & Home Insurance Discounts

Protecting You & Your Family

• Company Paid Life Insurance
• Supplemental Life Insurance
• Accidental Death & Dismemberment Insurance
• Company Paid Disability Insurance
• Supplemental Disability Insurance
• Group Legal Plan
• Critical Illness Insurance
• Accident Insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.