Shop Specialist

PIRTEK Alpharetta - Dobbins - Norcross; Alpharetta (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k)

Commission

Medical, dental and vision insurance

Vacation

Technical and product training

Job summary

PIRTEK Shop Specialist is soliciting applications for a position serving walk-in customers at our hose repair shops. The role requires an inquisitive nature, mechanical background, and strong problem-solving abilities to deliver world-class service and get equipment back up and running.

The position offers a dynamic, fast-paced environment with opportunities to work closely with the team and contribute to daily shop operations.

Qualifications

• Experience in a customer-facing role.
• Mechanical aptitude and problem-solving skills.
• Strong organizational and computer skills.

Responsibilities

• Diagnose and repair hoses with efficiency and accuracy
• Anticipate and address customer needs
• Maintain showroom and shop inventory, tools, and facilities
• Streamline and support daily processes
• Follow-up with customers to generate additional business

Skills

Customer service

Mechanical background

Communication skills

Education

High school diploma or GED

Job description

Benefits:

• 401(k)
• Free uniforms

PIRTEK, the nation’s leading provider for on-site hydraulic and industrial hose replacement, is hiring for the position of Shop Specialist.

A PIRTEK Shop Specialist services walk-in customers at our hose repair shops. This position requires an inquisitive nature, mechanical background, and excellent problem-solving skills to be successful.

A PIRTEK Service & Supply Center is a dynamic and fast-paced environment. This gives the opportunity to work closely and communicate with other team members. Playing a pivotal role in customer service and problem-solving, the Shop Specialist ensures customers receive world-class service to get their equipment back up and running.

Responsibilities:

• Diagnose and repair hoses with efficiency and accuracy
• Anticipate and address customer needs
• Maintain showroom and shop inventory, tools, and facilities
• Streamline and support daily processes
• Follow-up with customers to generate additional business

Qualifications:

• Experience in a customer-facing role
• High school diploma or GED
• Strong organizational and computer skills
• Mechanically inclined (experience in hydraulics a plus)
• Excellent communication skills

Benefits:

• Competitive hourly wage (depending on experience)
• Commission
• Medical, dental and vision insurance
• Vacation
• Technical and product training