SHOP SERVICE TECHNICIAN (32973)

Equipment Depot; Houston (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Equipment Depot in Houston, TX is hiring a skilled technician to repair electric, diesel, and gasoline industrial trucks and related equipment in a shop setting.

You will diagnose, perform repairs, document work, and ensure safety compliance. The role requires basic math, reading of manuals, and a valid driver’s license; benefits and shift details provided by the employer.

Qualifications

• High School Diploma or Equivalent and 1 year of related mechanical experience or training.
• Ability to read and interpret safety rules and manuals.
• Basic math and measurement skills.

Responsibilities

• Diagnose and plan required repairs from work orders.
• Perform mechanical repairs after inspection and approval by supervisor.
• Write complete repair descriptions with model and serial numbers.
• Inspect safety devices and adjust as needed.
• Lubricate parts, test repaired units, and ensure quality before return to service.
• Submit time cards and work orders; communicate status to dispatch and customers.

Job description

Job DetailsJob Location: Houston - Houston, TX 77032Position Type: Full TimeJob Category: Skilled Labor - Trades

POSITION SUMMARY

This position will be responsible for the repair and maintenance of electric, diesel, and gasoline industrial trucks and batteries and/or construction and aerial equipment.

ESSENTIAL FUNCTIONS

• Accepts assigned work orders from Service Dispatcher, Planner and Manager in order to begin diagnosing and planning work required to repair the units.
• Makes mechanical repairs to equipment after a complete inspection and analysis of breakdown has been completed and approved by the Service Manager / Shop Lead.
• Responsible for writing complete repair descriptions on work order, including the correct model and the serial number of equipment and hour meter reading.
• Examines protective guards, loose bolts, and any specified safety devices on units and makes adjustments.
• Lubricates moving parts and drives repaired truck to verify conformance to specifications and ensures final quality inspection is conducted prior to make the unit ready for the return to service.
• Turns in all paperwork to Service Dispatcher/Planner daily. Includes work orders, time cards, etc;
• Provide the Service Manager with reporting data related to work in progress totals for field technicians
• Control flow of work in the shop (including trucking and rentals when necessary)
• Create and communicate all quotes for work to be done in the shop.
• Provide guidance to technicians to assist in the completion of repairs when necessary
• Open, review, and validate all information on all work orders at the time of the service job as well as throughout the process until the billing is complete
• Create and organize all paperwork generated during the shop repair. (Including the shop folders)
• Communicate with customers on the status of their shop job via outbound calls as the work is being performed
• Confirm scheduled maintenance has been performed on all units in the shop for repairs
• Create and communicate field service quotes when necessary
• Answer and respond to incoming customer service calls
• Final sign off on shop work orders prior to invoicing
• Perform other duties assigned by management

QualificationsSKILLS & ABILITIES

• Education / Experience: High School Diploma or Equivalent; 1 year of related mechanical experience and or/training; or equivalent combination of education and experience.
• Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.
• Math Ability: Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office products including Word, Excel, and Internet software.
• Certificates and Licenses: Must have valid driver’s license

WORK ENVIRONMENT

Work environment varies from office to job site to industrial locations

OUR CORE VALUES

• Passion to Perform – We are passionate to perform and focus on concrete achievements
• Trust to Act – We are empowered to act, and act in a powerful way
• Act Responsibly – We are responsible for our actions and the consequences they have for our stakeholders and our environment
• Make it Fun! – We are serious about making work fun; it’s the way we do things

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.