Shop Operations Manager

Motion; Grand Prairie (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation

Sick pay

Holiday pay

Job summary

Motion Industries in Grand Prairie, TX is seeking a Shop Operations Manager to develop, manage, and deliver shop support services. You will coordinate between customers, sales, shop staff, and distribution to ensure smooth operations and accurate billing.

Responsibilities include managing daily shop activities, training staff on sales systems, handling order processing, pricing, accounts payable/receivable, inventory control, and reporting. Strong communication and leadership are essential.

Qualifications

• Requires high school diploma or GED and 5+ years of related experience.
• Proficient with Microsoft Office, especially Excel and presentations.
• Strong communication and presentation skills across all levels.

Responsibilities

• Maintains all shop support activities at the location.
• Trains staff on sales related systems, databases, and processes.
• Provides customer support including order processing and pricing updates.
• Manages pricing per established policies.
• Handles accounts payable activities and invoice management.
• Prepares reports as needed.
• Assists customers and suppliers to resolve order problems.
• Manages inventory to meet annual goals.
• May fill in for other lower level roles within the shop.

Skills

MS Office

Communication

Sales experience

Financial reporting

Leadership

Multitasking

Interpersonal skills

Work ethic

Education

High School Diploma or GED

Job description

Summary

The Shop Operations Manager develops, manages, and delivers support services to a shop. This role is responsible for the administrative services of the shop. The Shop Operations Manager acts as liaison between customers, sales force, shop employees, and distribution.

Job Duties

• Maintains all shop support activities at the location.
• Trains staff on sales related systems, databases, and associated processes.
• Provides customer support including, order processing, advising customers of product shortages, expected delivery dates, and price changes.
• Implements and maintains pricing per established policies.
• Manages collections process and maintains overall responsibility for outstanding invoices.
• Responsible for all Accounts Payable activities within the shop including expense, inventory and freight invoices, and debit memos.
• Prepares reports as needed.
• Assists customers and suppliers to resolve order problems.
• Manages inventory, including the day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals.
• May fill in for other lower level roles within the shop.
• Performs other duties as assigned.

Education & Experience

Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.

Knowledge, Skills, Abilities

• Proficient in Microsoft Office.
• Excellent communication and presentation skills to all levels of employees.
• Industry and sales experience preferred.
• Ability to perform financial calculations and generate reports.
• Demonstrated people and leadership skills with a record of achieving positive business results.
• Ability to manage multiple responsibilities and projects.
• Professional, self-motivated employee with excellent interpersonal skills.
• Exemplary work ethic and decision making ability.

PHYSICAL DEMANDS

May be required to be on-call on nights or weekends, depending on need.

Company Information

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.