Shop Manager-Service Center

Holtec; Turtle Creek (Allegheny County); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Industry-leading medical, dental, and视

Vision coverage

401(k) with company match

Paid time off and holidays

Hybrid work opportunities

Education assistance

Employee support programs

Job summary

Holtec is seeking a Service Center Shop Manager to lead daily operations of a machining facility, ensuring safe, efficient, and high‑quality production. You will oversee staff, production scheduling, equipment utilization, and continuous improvement initiatives to meet customer targets.

The role requires a Bachelor’s in Engineering (preferred) and 3+ years in a machine shop with supervisory responsibilities. Hybrid work options and comprehensive benefits are offered.

Qualifications

• Bachelor's degree in Industrial, Mechanical, or Manufacturing Engineering preferred, or related hands‑on trade experience.
• Minimum 3 years of progressive experience in a machine shop environment, including supervisory or management responsibility.
• Proficiency in CNC programming CAM, CAD/CAM software, Mastercam, SolidWorks, CIMCO, and blueprint reading.
• Strong understanding of machining operations, metal properties, cutting tools, and loose tolerance work holding.
• Strong leadership, communication, problem solving, and conflict resolution abilities.
• Working knowledge of ASME Codes, ASNT, and NDT/NDE inspection methods preferred.

Responsibilities

• Oversee daily operations, staff, production schedules, safety compliance, and quality control of a machining facility.
• Manage daily production schedules, job queues, and machine allocation to meet delivery targets and minimize lead times.
• Hire, train, supervise, and evaluate supervisors, machinists, and CNC programmers; promote cross training for flexibility.
• Ensure parts meet tolerances and blueprint specifications; oversee first piece inspections and regulatory compliance.
• Enforce OSHA safety guidelines, environmental rules, and regular shop housekeeping.
• Coordinate with maintenance for preventative maintenance, repair logs, and tool inventories.
• Implement lean manufacturing practices, reduce setup/cycle times, and evaluate job profitability.
• Perform other duties as assigned.

Skills

Leadership

Communication

Problem solving

Conflict resolution

Union environment

Work under pressure

Attention to detail

Education

Bachelor's degree in Industrial, Mechanical, or Manufacturing Engineering

Tools

Mastercam

SolidWorks

CIMCO

CAD/CAM software

Blueprint reading

Job description

The Service Center Shop Manager is responsible for leading the daily operations of a machining facility, ensuring safe, efficient, and high-quality production. This role oversees shop personnel, production scheduling, equipment utilization, quality standards, continuous improvement initiatives, and operational performance to meet customer and business objectives.

Primary Responsibilities:

• Oversee the daily operations, staff, production schedules, safety compliance, and quality control of a machining facility.
• Manage daily production schedules, job queues, and machine allocation to meet delivery targets and minimize lead times. Direct and coordinate projects within the assigned shop.
• Hire, train, supervise, and evaluate supervisors, machinists, and CNC programmers. Promote cross training to build flexibility within the shop.
• Ensure all manufactured parts meet strict tolerances and blueprint specifications. Oversee first piece inspections and/or industry standard compliance.
• Enforce OSHA safety guidelines, environmental rules, & regular shop housekeeping.
• Working with the maintenance team, oversee preventative maintenance programs, machine repair logs, and cutting tool inventory cribs.
• Implement lean manufacturing practices, reduce setup / cycle times, and evaluate job profitability against standard hours.
• Perform other duties as assigned.

Requirements:

• Bachelor's degree in Industrial, Mechanical, or Manufacturing Engineering preferred, or related equivalent hands‑on trade experience.
• Minimum 3 years of progressive experience in a machine shop environment, including supervisory or management responsibility. Demonstrated ability to implement continuous improvement initiatives.
• Proficiency in CNC programming CAM, CAD/CAM software, Mastercam, SolidWorks, CIMCO, and blueprint reading.
• Strong understanding of machining operations, metal properties, cutting tools, and lose tolerance work holding.
• Strong leadership, communication, problem solving, and conflict resolution abilities.
• Working knowledge of ASME Codes, ASNT, and NDT/NDE inspection methods preferred.

Knowledge, Skills, & Abilities Required

• Intermediate proficiency with Microsoft Office Suite.
• Ability to manage in a union environment and oversee off‑shift personnel.
• Ability to work under pressure and make sound decisions.
• Strong problem‑solving skills and attention to detail.

Ability to work independently and collaborate across multiple organizational levels

A Generation Ahead by Design™
Investing in people who power the future.

We believe great work deserves great rewards. Our benefits go beyond the basics, reflecting our commitment to supporting your whole self…your health, your future, and your career growth. This includes:

• Industry‑leading medical, dental, and vision coverage with a generous employer premium contribution and Day1 eligibility!
• FLEX Program – Hybrid work opportunities available for eligible roles, where business needs and role requirements allow
• 401(k) retirement plan with up to a 5% company match and immediate vesting to support long‑term financial security
• Paid time off and 11 paid holidays to support rest, balance, and recharge
• Wellness program offering rewards for participation in company‑supported health initiatives
• Commuter benefits supporting mass transit and commuter parking options
• Company‑paid life and AD&D insurance for added peace of mind
• Education assistance to support continued education and professional growth
• Employee support and voluntary benefits, including an Employee Assistance Program and optional coverage such as disability, legal, identity theft, and insurance programs
• Benefits eligibility and offerings may vary based on role, location, and employment status

If you’re driven to solve meaningful challenges and make a lasting impact, we invite you to build your career at Holtec—a generation ahead by design™.