Shop Helper

Stahla Services - Restroom & Shower Trailers; Omaha (NE); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health stipend

Cell phone stipend

401k matching

PTO: 120 hours per year

Company bonus plan

Company holidays

Weekend pay

Counseling services

Yearly benefit valuation

Job summary

Stahla Services - Restroom & Shower Trailers is seeking a hands-on field team member in Omaha to prepare, deliver, and set up trailers while delivering exceptional customer experiences. You will be responsible for on-site service, maintenance, and ensuring trailers are production-ready for the next job.

The role requires driving large trucks, navigating to locations nationwide, and working a consistent 7:00 AM to 3:00 PM schedule with occasional weekend work.

Qualifications

• CDL license required or ability to obtain CDL.
• Experience backing up and maneuvering large trucks with trailers.
• Strong customer service mindset to support customers on-site.
• Good problem-solving skills with available tools.
• Ability to read maps and navigate to customer locations.
• Ability to lift and handle equipment and trailers safely.

Responsibilities

• Prepare trailers for delivery and ensure they meet quality standards.
• Deliver and set up trailers at customer locations according to requirements.
• Provide excellent service and support to customers during visits.
• Clean, maintain, and ensure readiness of trailers for future use.

Skills

CDL license

Truck backing

Customer service

Problem solving

Maps navigation

Physical stamina

Job description

Join Our Team!

Position Overview

This role is an essential part of our team, focusing on the preparation, delivery, servicing, and setup of trailers, while ensuring a remarkable customer experience. As a new team member, you'll be immersed in a supportive environment that values your contribution and growth.

Key Responsibilities

• Prepare trailers for delivery, ensuring they meet our quality standards.
• Deliver and set up trailers at various locations as per customer requirements.
• Provide excellent service and support to customers, enhancing their experience.
• Clean, maintain, and ensure the readiness of trailers for future use.

Training & Development

From day one, you'll embark on a comprehensive on-the-job training program designed to equip you with the necessary skills and knowledge for your role. Over the first three weeks, you'll receive hands-on training in:

• Safe trailer handling and transportation.
• Effective customer interaction and service techniques.
• Maintenance, cleaning, and preparation of assets.

This structured training ensures you are fully prepared to take on your responsibilities and contribute effectively to our team.

Job Level Information

• Training: Comprehensive on-the-job training provided
• Reports To: Shop Manager

Our Mission

We are committed to making a positive impact on everyone we come in contact with. We believe that attention to detail is paramount in serving our guests and employees alike, embodying our mission to go above and beyond in every interaction.

Join us and be part of a team that values integrity, excellence, and a spirit of cooperation. Together, we can achieve great things!

Benefits

• $200.00 health insurance stipend per month
• $100.00 cell phone stipend per month
• 401k matching
• PTO: 120 hours (15 days) per year
• Company Bonus Plan
• Company Holidays: New Year’s Day, Independence Day, Thanksgiving, Memorial Day, Labor Day, Black Friday, Christmas Eve Day, Christmas Day
• Weekend pay incentive
• Free third-party counseling services
• Note: This totals a $10,000-$15,000 Yearly Benefit Valuation based on usage.

Hours

• Typically 7AM-3PM
• Some weekend work included

Qualifications And Ability To Learn

• Ability to drive and back up large trucks (including a manual) with large trailers attached
• Ability to safely work on, and scale, flatbed truck beds
• Ability to think and problem solve quickly with the tools you have available
• Ability to navigate using Google Maps and make business calls on your phone
• Ability to lift 100 pounds
• Ability to obtain CDL: you must have one or less tickets in the previous three years and have no history of drug or alcohol abuse
• Must flexible schedule and enjoy driving and frequently traveling to new locations nationwide