Shop Foreman/ Lead Service Technician

Allstate Peterbilt Group; Clear Lake (IA); Vor Ort; USD 65.000 - 85.000; Vollzeit

Benefits dieser Stelle

16 days PTO + holidays

Health and dental insurance

401(k) with match

Tuition reimbursement

Disability insurance

Zusammenfassung

Allstate Peterbilt Group seeks a Shop Foreman to lead on-the-floor diagnostics and major repairs at our Clear Lake location. You will mentor apprentices, supervise daily operations, and ensure repairs pass road-test verification while staying current with TSBs and warranty updates.

Role emphasizes safety leadership, documentation accuracy, and effective communication with service advisors and customers. CDL preferred with a strong safety record.

Qualifikationen

• 5+ years of advanced heavy truck repair experience with a track record of first-time fixes.
• ASE Master Technician certification or equivalent OEM training required.
• CDL preferred and a clean driving record.
• Leadership experience as a team lead or manager is helpful.

Aufgaben

• Train and mentor apprentices on diagnostics and repairs.
• Oversee daily shop floor operations.
• Inspect and road-test vehicles to verify repair accuracy.
• Provide technical support to diagnose failures and guide repair paths.
• Lead monthly toolbox safety meetings.
• Review work requests and assist service advisors in explaining needs to customers.
• Document repair orders accurately with diagnostic steps and parts used.

Kenntnisse

5+ years heavy repair

Leadership

Problem solving

Customer communication

Safety compliance

Ausbildung

ASE Master Technician or OEM training

Tools

Cummins training

PACCAR training

Eaton training

Jobbeschreibung

Allstate P & S Clearlake
Clear Lake, IA 50428, USA

Description

Shop Foreman Key Responsibilities:

• Train & Mentor: Act as the primary on-the-floor trainer for apprentice technicians, helping guide and mentor them through complex diagnostic and repair procedures.
• Help with daily shop floor operations
• Quality Control: Inspect and road-test completed vehicles to verify the accuracy of repairs before final sign-off.
• Technical Support: Help technicians diagnose stubborn failures and recommend efficient, correct repair pathways.

Shop Foreman Hands-On Diagnostics & Repair:

• Lead by Example: Maintain high personal productivity by performing complex diagnostics, advanced electrical troubleshooting, and major mechanical repairs.
• Share Knowledge: Stay updated on product changes, technical service bulletins (TSBs), and warranty updates, and disseminate this information to the team.
• Lead Safety Lead: Lead monthly "toolbox meetings" to discuss safety compliance, new repair patterns, and departmental goals.

Shop Foreman Customer & Service Coordination:

• Consult & Advise: Review work requests, identify additional necessary or preventative maintenance, and assist service advisors in explaining technical needs to customers.
• Document Care: Ensure all technician stories, diagnostic steps, and parts used are documented accurately on repair orders.

Shop Foreman Qualifications & Skills

• Experience: 5+ years of advanced heavy truck/automotive repair experience, with a proven track record of fixing vehicles right the first time. Cummins, Paccar, Eaton type training and knowledge preferred.
• Leadership: Prior experience as a team lead or management helpful.
• Certifications: ASE Master Technician certification or equivalent OEM manufacturer training is required.
• Physical: Valid driver’s license (CDL preferred) with a clean driving record and can pass a drug test.
• 16 days PTO plus holidays available during first year of employment
• Three different medical plans designed to fit your needs
• FSA/HSA plans to help with medical and childcare reimbursement
• Dental and Vision Insurance plans
• Short and Long-Term Disability
• Supplemental Term Life Insurance and other co-insurance options
• 401(k) with Match
• Multiple Tuition Reimbursement programs and scholarship opportunities
• Extensive in-house training
• Health and wellness benefits
• Doctor on Demand mobile app
• Verizon wireless employee discounts
• CDL re-imbursement program
• Safety glasses and boot allowance programs
• Multiple dealership locations to allow for relocation opportunities
• Endless advancement opportunities throughout the company

Allstate Peterbilt Group is an Equal Opportunity, Affluent ...??`??

Shift: Monday- Friday 8:00 am -5:30pm

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.