Shop Foreman

Hendrick Automotive Group; Duluth (GA); Vor Ort; USD 60.000 - 90.000; Vollzeit

Zusammenfassung

Rick Hendrick Buick GMC in Duluth, GA seeks a supervisory technician to assist and supervise technicians in identifying necessary vehicle service and to perform repair, service, and maintenance work.

Responsibilities include assigning work, examining vehicles, estimating repair costs, and documenting services performed while maintaining safety and dealership guidelines. Strong leadership and automotive knowledge required.

Qualifikationen

• Prior automotive service/technical experience or commensurate training.
• Management or supervisory experience desired.
• Excellent interpersonal skills.
• Thorough knowledge of automotive parts and systems.
• Ability to diagnose and remedy vehicle problems.
• Valid Driver’s License.

Aufgaben

• Assigns work to technicians and follows up on work in progress.
• Examines customer vehicles and diagnoses problems.
• Estimates cost of repairs and documents services performed.
• Performs vehicle repairs and maintenance according to dealership guidelines.
• Maintains a dealership prescribed standard for hours per repair order written.

Kenntnisse

Interpersonal skills

Automotive knowledge

Diagnostic ability

Communication skills

Time management

Ausbildung

High School Diploma

Associate degree

Bachelor's degree

Tools

Parts inventory system

Timekeeping system

Test equipment

Jobbeschreibung

Rick Hendrick Buick GMC (Duluth)Location: 3244 Commerce Ave, Duluth, Georgia 30096Summary: To assist and supervise technicians in identifying necessary vehicle service and to perform the repair, service, and/or maintenance work.Supervisory Responsibilities: This job has direct supervisory responsibilities.Essential Duties and Responsibilities include the following:Assigns work to technicians and follows up on work in progressAssists and supervises technicians on the jobExamines customer vehiclesEstimates cost of repairsPerforms vehicle repairs and maintenanceDocuments services performedPerforms services efficiently and according to dealership guidelinesFollows dealership and manufacturer service guidelinesRequests necessary partsMaintains a dealership prescribed standard for “Hours per repair order written”Ensures that all documents are accounted for prior to cashier handlingAdministers safety and housekeeping policies and proceduresReviews hard copy work orders to ensure that all work has been performedMaintains CSI at or above Company standardsMaintains an organized, clean and safe work areaParticipates in required trainingRecords all hours worked accurately in company timekeeping systemFollows Safeguards rules and regulations.Demonstrates the Company’s Core ValuesComplies with Company policies and proceduresObserves all Federal, State, Local and Company safety rules and regulations in the performance of duties.Other duties as assignedQualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.Desired Education:o GED High School Diplomao Associate Degreeo Bachelor Degreeo Master Degreeo Doctorate DegreeField of Study/Work Experience:o Accounting Automotiveo Businesso Human Resourceso Information TechnologyDesired Work Experience:o up to 3 yearso 3-5 years 5+ yearsEducation/Experience:Prior automotive service/technical experience or commensurate training. Management or supervisory experience desired. Excellent interpersonal skills. Thorough knowledge of automotive parts and systems. Ability to diagnose and remedy vehicle problems.Certificates and Licenses: Valid Driver’s Licenseo Automobile Salesperson LicenseComputer Skills:Basic Computer skills to utilize timekeeping system. Ability to learn parts department computer inventory and ordering system.Communication Skills:Ability to understand and follow instructions. Ability to communicate effectively with customers and companypersonnel.Attendance Expectations:The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.Physical Demands:Must be able to lift up to (50) pounds. While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.Environment Demands:Duties are performed primarily in the service area. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment. May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions. Frequently interacts with customers, service advisors and the service manager.Verbal and Writing Ability:Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.Math Ability:Ability to add, subtract, multiply and divide.Reasoning Ability:Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Ability to understand and follow technical manuals.Core Values:To perform the job successfully, an individual should demonstrate the following Core Values:Servant LeadershipServant Leaders consciously put the needs of others before their own, because to serve people is to value them.Teamwork through Trust & RespectDiversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.IntegrityBeing honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.Commitment to Customer EnthusiasmEvery day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.Passion for WinningHendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.Accountability at All LevelsTaking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.Commitment to Continuous ImprovementEvery day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.