Shoe Manager

Scheels All Sports, Inc; Springfield (IL); On-site; USD 48,000 - 50,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan

Short & Long Term Disability

Life Insurance

Paid Time Off

Maternity & Parental Leave

Associate Discount

401(k)/Roth 401(k)

Job summary

A sporting goods retailer in Springfield, IL seeks associates to enhance customer experiences through knowledgeable service and personal sales goals. Responsibilities include training peers, participating in product meetings, and maintaining professionalism. Candidates should possess strong customer service skills, a high school diploma, and the ability to adapt in a dynamic environment. The job offers a compensation range of $48,000-$50,000 with benefits like stock ownership and paid time off.

Qualifications

• Genuine respect for customers and coworkers.
• Ability to treat others with kindness and appreciation.
• Willingness to learn and accept feedback.

Responsibilities

• Meet personal sales goals while ensuring a great customer experience.
• Answer customers' questions regarding merchandise.
• Participate in sales and product knowledge meetings.
• Train associates on product use and knowledge.

Skills

Customer service

Team mentality

Adaptability

Communication

Basic math

Education

High school diploma or GED

Job description

Springfield Scheels
3801 S MacArthur Blvd
Springfield, IL 62711, USA

Description

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.

SCHEELS is a leader in the sporting goods industry – driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world‑class brands, special attractions, and unmatched customer service.

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk‑the‑talk, and walk‑the‑walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

Responsibilities

• Meet or exceed personal sales goals while giving Scheels customers a great experience
• Be knowledgeable to answer questions concerning location, price and use of merchandise
• Follow instructions for specific requests from customers, while maintaining safety requirements
• Analyze reports and make decisions about purchasing of inventory, arrangement of merchandise, and sales trends to meet or exceed Scheels standards
• Stock shelves, tables, and counters with merchandise while merchandising to Scheels standards. Set up advertising, signs, and merchandise to promote sales
• Communicate professionally with vendors and/or outside sales representatives
• Train associates on the proper use and basic knowledge of merchandise
• Prepare for and facilitate required product knowledge and sales meetings as directed
• Attend weekly required sales and product knowledge training meetings
• Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels’ policies and procedures
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence
• Ability to perform basic math; perform operations using units of currency, measurements and understanding percentages
• Ability to effectively present information in one‑on‑one or small groups to customers, clients and other employees
• Ability to work assigned schedule; may include varied hours, evenings, weekends and holidays
• Promote the Scheels Visa Rewards card and be able to clearly explain all benefits

Requirements

Customer Service

Genuinely and consistently treat co‑workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

Approach daily tasks, projects and follow‑up communication with energy and sense of urgency

Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact. –OR – Ability to engage others while demonstrating knowledge and capacity.

Show respect and appreciation for others and Scheels

Arrive to work and meetings 10 minutes early

Team Mentality

Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach‑ability

Consistent eagerness to listen, learn, apply knowledge and accept critical feedback

Ability to adapt to a changing work environment

Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co‑workers and business partners

Demonstrate pride and ownership of their work while meeting expected deadlines

Education & Experience

The ideal candidate will have a high school diploma, or general education degree (GED), 1-3 months related experience or training; or equivalent combination of education and experience.

Physical Requirements/Lifting Requirements

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Compensation/Schedule

Compensation for this position is a combination of hourly plus commission starting at $48,000-$50,000 a year. Must be flexible to work assigned schedule between 9:00am-9:00pm Monday through Saturday and 10:00am-6:00pm Sunday. Schedule may include varied hours, evenings, weekends, holidays. Average hours per week is 42 hours. Typical schedule includes a set day off during the week, 2 set nights to close during the week and every other weekend rotation.

Scheels offers a complete benefits package, including but not limited to:

• Employee Stock Ownership Plan
• Short & Long Term Disability
• Life Insurance
• Paid Time Off
• Maternity & Parental Leave
• Associate Discount
• 401(k)/Roth 401(k)

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.