Shipping & Warehouse Supervisor — Lead, On-Site Operations

National-Carwash-Solutions,-Inc.; Grimes (IA); On-site; USD 55,000 - 75,000; Full time

Job summary

National Carwash Solutions, Inc. is seeking a Shipping/Warehouse Supervisor in Grimes, IA. You will lead a team of Shipping and Warehouse Associates, ensure accurate and timely order fulfillment, and uphold shipping compliance and best practices.

The role requires 2+ years of shipping leadership experience, strong customer service skills, and proficiency with logistics software and TMS tools. On-site in a manufacturing setting with growth potential and comprehensive safety policies.

Qualifications

• Bachelor’s degree in business administration, logistics management or supply chain preferred.
• Proficiency in logistics management software, TMS applications and reporting.
• Minimum of 2 years’ experience in shipping leadership, including managing people.
• Excellent customer service and client relations skills.
• Strong attention to detail.
• Problem solving and critical thinking skills.
• Ability to use computers, software and other technology for inventory and communication purposes.

Responsibilities

• Manage a team of Shipping and Warehouse Associates, including 1 lead, responsible for picking, packing, crating and shipping parcel, LTL and full truck load orders.
• Ensure adherence to all SOPs and that orders are processed correctly through the shipping department.
• Ensure on-time shipping, timely handling of backorders, and coordinate overtime when needed.
• Maintain clean work areas and assign duties while monitoring activity for quality.
• Keep accurate documentation and records of shipments, invoices and related information.
• Ensure the team is cross-trained to meet dynamic shipping needs and track shipping metrics.
• Communicate with internal and external transportation teams to schedule shipments.
• Use TMS and reporting tools daily to support operations and customer service.
• Track, trace and update shipment status to ensure on-time delivery.
• Prepare and audit shipping documents for accuracy and compliance.
• Package and label materials and products effectively and safely.
• Troubleshoot logistics issues causing in-transit delays.
• Comply with OSHA, EPA, DOT, local regulations and safety policies.

Skills

Leadership

Customer service

Attention to detail

Problem solving

Critical thinking

Computer literacy

Education

Bachelor’s Degree in business administration, logistics management or supply chain

Tools

TMS software

Logistics management software

Reporting tools

Job description

National Carwash Solutions, Inc. is seeking a Shipping/Warehouse Supervisor in Grimes, IA. You will lead a team of Shipping and Warehouse Associates, ensure accurate and timely order fulfillment, and uphold shipping compliance and best practices.

The role requires 2+ years of shipping leadership experience, strong customer service skills, and proficiency with logistics software and TMS tools. On-site in a manufacturing setting with growth potential and comprehensive safety policies.