Shipping - Team Lead

The Parts Authority

Hanover (MD)

On-site

USD 22,000 - 32,000

Full time

42 hours ago
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Benefits offered by this job

Medical Coverage
Dental Coverage
Vision Coverage
Life Insurance
401(k) Plan

Job summary

Parts Authority is seeking a Shipping Team Lead to support daily planning and guide staff to complete internet shipping mandates efficiently. The role requires lifting up to 50 pounds, supervising a team, and ensuring safety and accuracy in order processing.

The ideal candidate will have 2-3 years of supervisory experience, experience in e-commerce shipping or receiving, and strong communication in English. This on-site position offers solid benefits and growth opportunities.

Qualifications

  • 2-3 years of supervisory or team lead experience with direct reports.
  • Flexibility for work hours including weekends.
  • Experience in e-commerce shipping or receiving.
  • Read, write, and understand English.

Responsibilities

  • Ensure team follows procedures and safety practices while meeting productivity and quality goals.
  • Assist training and onboarding of new team members.
  • Maintain cross-functional communication across departments.
  • Direct and oversee internet shipping processes: picking, sorting, packing, and processing to meet deadlines.

Skills

Team leadership
Communication
Customer service
English proficiency

Education

High School Diploma/GED

Tools

Fork trucks
Pallet jacks

Job description

Parts Authority, founded in 1973, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, Parts Authority is rapidly expanding, and today has more than 300 locations servicing customers in Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Maine, Maryland, Massachusetts, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Texas, Utah, Virginia, Washington, Washington DC and Wisconsin.

Parts Authority has grown through both organic initiatives and acquisitions. Over the past several years Parts Authority has acquired over a dozen companies as part of its expansion strategy. Parts Authority’s catalog of over 3 million parts covering more than 125 million applications, ensures our customer partners receive the parts they want, when they want them.

What makes Parts Authority different is OUR TEAM. Parts Authority has a team of professionally trained, experienced counter people to assist in finding the right parts and the right brand for each application.

Parts Authority carries the best brands in the business for domestic and import vehicles. AC Delco, Motorcraft, Denso, Bosch, KYB, Monroe, Gates, Dorman and Exide are just a few of the more than 400 suppliers from around the world, that Parts Authority partners with to bring our customer partners the best parts.

Each team member plays a vital role in our success.

Responsibilities

We are seeking a Shipping Team Lead to join our growing team. The Shipping Team Lead responsibilities are assisting the department supervisor with daily planning and guiding with direct staff members to complete the internet shipping mandates in an efficient and timely manner. Must handle all department demands, expectations, deadline, administration duties, trouble shoot, and problem solve.

Position Responsibilities
  • Ensuring team members follow proper procedures, enforce good safety practices, department productivity and quality goals are achieved.
  • Assisting with the training and follow up of new team members.
  • Maintaining excellent cross-functional and interdepartmental communication.
  • Directs and oversees the Internet process of picking, sorting, packing, and processing to meet customer deadlines
  • Assist picking supervisors to help navigate and prioritize orders.
  • Monitor systems and emails frequently to ensure customer satisfaction
  • Keep work areas clean and clear of safety hazards
Qualifications
  • Able good flexibility for work hours availability and can work weekends.
  • 2-3 year's supervisory or team lead experience with direct reports.
  • E-commerce shipping or receiving experience.
  • High School Diploma/GED
  • Read, write, and understand the English language (Spanish is a plus+)
  • Ability to work under pressure and meet deadlines.
  • Attention to detail with strong organizational skills.
  • Excellent customer service skills and good communication skills.
  • Ability to lift 50-pounds and operate various materials handling equipment including fork trucks and pallet jacks.
  • Maintain and promote workplace safety
  • Securing and transferring cash or other assets.
Some of the benefits of being a part of our growing Parts Authority family:
  • Medical Coverage
  • Pharmacy Coverage
  • Dental Coverage
  • Vision Coverage
  • Basic Life and AD&D
  • Short Term Disability Coverage
  • Voluntary Short Term Disability Coverage
  • Voluntary Long Term Disability Coverage
  • Flexible Spending Account
  • Commuter Expense Reimbursement Account
  • Health Savings Account
  • Health Reimbursement Account
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity Insurance
  • ID Theft Insurance
  • Legal Plan Insurance
  • Pet Insurance
  • Employee Assistance Program (EAP)
  • Paid Holidays, Sick and Vacation
  • Profit Sharing/401 (k) Plan
  • Employee Discounts on Merchandise
EEO

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.

Parts Authority, LLC Privacy Notice for California Applicants

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