Shipping Supervisor

WORLDPAC Canada; Forest Park (GA); On-site; USD 85,000 - 103,000; Full time

Job summary

WORLDPAC is seeking a Shipping Supervisor to lead outbound picking and shipping in the Distribution Center. You will supervise the shipping team, ensure orders are processed accurately, safely, and on time, and partner with warehouse leadership to keep workflow smooth.

You will coach and develop staff, set schedules, analyze performance, maintain records, and drive continuous improvement while complying with OSHA and safety procedures.

Qualifications

• At least 2 years of warehouse, distribution, or logistics experience.
• High school diploma or GED equivalent.
• Working knowledge of AS/400 or a similar warehouse management system, and proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint).
• Experience using AI tools as part of completing work activities, such as reporting, scheduling, and data analysis.
• Strong leadership, coaching, and team development skills.
• Ability to interpret operational data and performance metrics to drive results, with strong problem-solving and decision-making abilities.
• Eligibility to work in the United States without sponsorship.
• Ability to obtain and maintain Powered Industrial Equipment certification.

Responsibilities

• Supervise and coordinate daily shipping operations so orders are picked, staged, loaded, and shipped accurately and on schedule.
• Lead, coach, and develop shipping associates to meet productivity, quality, safety, and customer service goals.
• Set work assignments, prepare schedules, and adjust staffing levels to meet operational demands.
• Monitor departmental performance and review individual productivity results with team members.
• Conduct team member coaching, counseling, and disciplinary actions in line with company policies.
• Maintain accurate labor, productivity, quality, and shipping records, and prepare operational reports as needed.
• Partner with warehouse leadership, inventory control, transportation, and other departments to keep workflow and customer order fulfillment running smoothly.
• Investigate and resolve shipping discrepancies, service failures, and operational issues.
• Analyze processes and recommend improvements that increase efficiency, accuracy, and throughput.
• Conduct annual performance evaluations and make recommendations on promotions, development opportunities, and merit increases.
• Ensure compliance with all company policies, OSHA regulations, and safety procedures.
• Take part in safety programs, training initiatives, and continuous improvement activities.
• Make sure shipping equipment, dock equipment, RF devices, and other operational tools are available, properly maintained, and working well.
• Maintain a clean, organized, and safe work environment.
• Safely operate powered industrial equipment and make sure team members are properly trained and certified.
• Use AI tools to support reporting, scheduling, and performance analysis.
• Perform other duties as assigned.

Skills

Leadership

Coaching

Team development

Problem solving

Communication

English fluency

Education

High school diploma or GED

Tools

AS/400 / WMS

Microsoft Office

Powered Industrial Equipment cert

Job description

Keep customer orders moving. As our Shipping Supervisor, you will lead outbound picking and shipping operations in the Distribution Center so every order is processed accurately, safely, and on time. You will directly supervise shipping team members, track productivity and quality, and build a culture of safety, accountability, and continuous improvement. Your leadership will help develop your team, maintain high service levels, and support WORLDPAC’s commitment to customer satisfaction.

What You Will Do

• Supervise and coordinate daily shipping operations so orders are picked, staged, loaded, and shipped accurately and on schedule.
• Lead, coach, and develop shipping associates to meet productivity, quality, safety, and customer service goals.
• Set work assignments, prepare schedules, and adjust staffing levels to meet operational demands.
• Monitor departmental performance and review individual productivity results with team members.
• Conduct team member coaching, counseling, and disciplinary actions in line with company policies.
• Maintain accurate labor, productivity, quality, and shipping records, and prepare operational reports as needed.
• Partner with warehouse leadership, inventory control, transportation, and other departments to keep workflow and customer order fulfillment running smoothly.
• Investigate and resolve shipping discrepancies, service failures, and operational issues.
• Analyze processes and recommend improvements that increase efficiency, accuracy, and throughput.
• Conduct annual performance evaluations and make recommendations on promotions, development opportunities, and merit increases.
• Ensure compliance with all company policies, OSHA regulations, and safety procedures.
• Take part in safety programs, training initiatives, and continuous improvement activities.
• Make sure shipping equipment, dock equipment, RF devices, and other operational tools are available, properly maintained, and working well.
• Maintain a clean, organized, and safe work environment.
• Safely operate powered industrial equipment and make sure team members are properly trained and certified.
• Use AI tools to support reporting, scheduling, and performance analysis.
• Perform other duties as assigned.

What We Are Looking For

• At least 2 years of warehouse, distribution, or logistics experience.
• High school diploma or GED equivalent.
• Working knowledge of AS/400 or a similar warehouse management system, and proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint).
• Experience using AI tools as part of completing work activities, such as reporting, scheduling, and data analysis.
• Strong leadership, coaching, and team development skills.
• Ability to interpret operational data and performance metrics to drive results, with strong problem-solving and decision-making abilities.
• Ability to manage multiple priorities and deadlines in a fast-paced environment, with excellent organizational and prioritization skills and strong attention to detail.
• Effective verbal and written communication skills, including the ability to read, write, and speak English fluently, and to work across multiple departments.
• Eligibility to work in the United States without sponsorship.
• Ability to obtain and maintain Powered Industrial Equipment certification.

Preferred Qualifications

• Prior leadership experience.
• Understanding of staffing requirements within the department.
• Broad understanding of multiple department functions.

Physical Demands

In this role, you will regularly stand, walk, communicate with associates and leadership, use your hands and fingers to operate computer systems and warehouse equipment, and reach with your hands and arms. You may occasionally bend, stoop, kneel, crouch, and climb. You must be able to regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Moving heavier items may be required with assistance or appropriate material handling equipment.

Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Work Environment

You will regularly work throughout the shipping dock and distribution center and will be exposed to moving conveyor systems, powered industrial equipment, forklifts, pallet jacks, and other warehouse machinery. The position requires frequent interaction with shipping operations, loading activities, and trailer movements. You may occasionally be exposed to varying temperatures, dust, airborne particles, and elevated work areas. The noise level in the work environment is generally moderate to high.

Why Join Us

WORLDPAC’s well respected, industry leading business model, with a robust technology platform and comprehensive product assortment, is what differentiates us from our competitors. Our team members are the reason WORLDPAC has outperformed the industry for over 30 years, with an unwavering commitment to our customers and suppliers. WORLDPAC fosters a sense of community, connection, and inclusion.

Our team member value proposition includes competitive compensation and benefits, career path development, and a supportive work environment that encourages innovation, creativity, and personal growth. We are proud to offer all our team members a workplace that is both challenging and rewarding, with a commitment to enable each of them to achieve their full potential.

Posted Salary Range

USD $85,000.00 - USD $103,000.00 /Yr.