Shipping Supervisor

ADP, Inc.; El Paso (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

ADP, Inc. is seeking a Shipping Supervisor in El Paso, TX to lead daily shipping operations across Cabinet Dock and Door Dock. The role requires hands-on leadership on the warehouse floor, directing loading activities and ensuring safety and accuracy in every shipment.

The successful candidate will coordinate workload priorities, supervise shipping personnel, and monitor performance to meet daily commitments while collaborating with cross-functional teams and shipping administration.

Qualifications

• Proven leadership experience in shipping, warehouse, logistics, or distribution.
• Strong understanding of loading procedures, freight handling, and shipping processes.
• Ability to lead teams in a fast-paced operational environment.
• Excellent communication, problem-solving, and decision-making skills.
• Willingness to perform physical work including loading doors and cabinets.

Responsibilities

• Arrive at the start of the shift (typically 5:00 AM) to review the shipping schedule and develop an operational plan for the day.
• Review staffing requirements, workload forecasts, and labor plans to align resources with needs.
• Identify risks or constraints and develop proactive solutions to maintain schedules.

Skills

Leadership experience

Shipping/warehouse ops

Communication skills

Problem solving

Training & coaching

Physical stamina

Technical literacy

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Management El Paso, TX, US

Salary Range: $20.00 To $26.00 Annually

Position Summary

The Shipping Supervisor is responsible for leading daily shipping operations across both the Cabinet Dock and Door Dock to ensure all customer deliveries, common carrier shipments, and internal shipping priorities are completed safely, accurately, and on schedule. This is a highly visible, hands-on leadership role that requires active engagement on the warehouse floor rather than behind a desk.

The successful candidate will provide direction to shipping personnel, coordinate daily workload priorities, monitor operational performance, and support loading activities when needed. This position requires strong leadership, communication, and cross-functional collaboration skills to maintain productivity and meet daily shipping commitments.

Key Responsibilities

Daily Operational Planning

• Arrive at the start of the shift (typically 5:00 AM) to review the shipping schedule and develop an operational plan for the day.
• Review staffing requirements, workload forecasts, and labor plans to ensure resources are aligned with operational needs.
• Identify potential risks or constraints that may impact daily shipping performance and develop solutions proactively.

Team Leadership and Communication

• Conduct daily startup meetings with the Cabinet Dock and Door Dock teams to communicate priorities, expectations, safety requirements, and operational goals.
• Partner with Shipping Administration to establish and communicate daily shipment priorities.
• Provide clear direction, coaching, and support to team members throughout the shift.
• Promote accountability, teamwork, and a positive work environment while maintaining high performance standards.

Shipping and Loading Operations

• Ensure all trucks scheduled for delivery are loaded completely, accurately, and on time.
• Prioritize common carrier shipments based on scheduled ship dates, pickup times, and customer commitments.
• Monitor workflow throughout the day to ensure loading activities remain on schedule.
• Assist with loading doors, cabinets, and other materials when operational demands require additional support.
• Verify that all shipments comply with company quality, safety, and transportation standards.

Workforce Development and Cross-Training

• Develop and maintain a cross-trained workforce capable of supporting both Door Dock and Cabinet Dock operations.
• Reassign personnel as needed to address staffing shortages, call-outs, or fluctuating workloads.
• Support employee development through hands-on training, mentoring, and performance coaching.
• Ensure operational continuity by maintaining adequate coverage across all shipping functions.

Safety and Operational Excellence

• Promote and enforce all company safety policies and procedures.
• Maintain an active presence on the warehouse floor to monitor operations, identify improvement opportunities, and address issues immediately.
• Drive efficiency, productivity, and quality while ensuring shipments are completed accurately and safely.
• Lead by example through a strong work ethic, professional conduct, and hands-on involvement in daily operations.

Qualifications and Expectations

• Proven leadership experience in shipping, warehouse, logistics, or distribution operations.
• Strong understanding of loading procedures, freight handling, and shipping processes.
• Ability to effectively lead teams in a fast-paced operational environment.
• Excellent communication, problem-solving, and decision-making skills.
• Demonstrated ability to train and develop employees across multiple job functions.
• Willingness and ability to perform physical work, including loading doors, cabinets, and other freight when necessary.
• Proficient with basic computer systems; however, the primary focus of this role is floor leadership and operational execution rather than administrative tasks.
• Ability to adapt quickly to changing priorities while maintaining service and productivity standards.

Success in This Role

A successful Shipping Supervisor maintains a strong presence on the warehouse floor, leads by example, ensures teams remain focused on daily priorities, supports loading operations when needed, and consistently delivers safe, efficient, and on-time shipping performance across both dock operations.