Shipping & Receiving Manager

Professional Packaging Systems; Charlotte (NC); On-site; USD 60,000 - 75,000; Full time

Job summary

Professional Packaging Systems (Pro Pac) is seeking a Shipping and Receiving Supervisor in Charlotte, NC. The role oversees all shipping/receiving functions, ensures GMP compliance, and partners with production and supply chain leadership to meet demand.

Salary ranges from $60,000 to $75,000 per year, commensurate with experience, with regular M-F hours and a focus on safety, accuracy, and continuous improvement in a fast-paced packaging environment.

Qualifications

• Must have at least 2 years of WMS and/or ERP system experience.
• Strong leadership and supervisory abilities.
• Authorized to work in the United States.
• Bilingual (Spanish) preferred but not required.
• Able to work additional hours as needed.
• Strong written and verbal communication.
• Detail-oriented with problem-solving skills.

Responsibilities

• Reports to the Site Manager.
• Maintains responsibility for all Shipping and Receiving functions.
• Enforces company policies and procedures per handbook.
• Monitors department performance against goals and metrics.
• Participates in daily staff meetings.
• Ensures safety rules and GMP compliance are followed.
• Conducts investigations and supports internal audits.
• Oversees inventory, WMS operations, and carrier liaison.
• Partners with Production and Supply Chain to meet shipping needs.
• Leads performance reviews and coaching for staff.

Skills

Managerial skills

Operations knowledge

Financial data interpretation

Organizational skills

Communication skills

MS Office proficiency

Continuous improvement

Education

High school diploma or GED

Some college coursework

Tools

WMS

ERP systems

PC-based software

Job description

Quality Packaging (Qual Pac) is looking for individuals who have a strong professional ethic, are passionate about innovating for positive change, and are collaborative team players. We have been in business for over 55 years. Our success is due to a culture created by our founder that embodies these principles: Our employees are our most important asset, we stand by our word, and our customer’s needs are our number one priority.

If you are looking for a career where you make a difference with over 1,000 team players, please read on.

Overview

Salary: $60,000 - $75,000/year (based on experience)

Hours: M-F 7:00am to 4:00pm

Responsibilities

• Reports to the Site Manager
• Maintains overall responsibility and accountability for all Shipping and Receiving department functions.
• Implements and enforces all company policies, procedures, and rules as outlined in the Employee Handbook.
• Monitors department performance against established goals and metrics.
• Actively participates in daily staff meetings.
• Ensures compliance with all safety rules and procedures.
• Conducts accident and incident investigations as required.
• Adheres to Good Manufacturing Practices (GMPs) and Food Defense Plan requirements.
• Participates in internal audits and inspection walks.
• Completes assigned corrective actions per Corrective Action Plans.
• Demonstrates proficiency in Lean Manufacturing tools, including 5 Whys, brainstorming, fishbone diagrams, graphs, and root cause analysis.
• Trains Shipping and Receiving personnel on policies, procedures, and systems.
• Serves as the primary liaison with customers’ logistics departments and assigned carriers.
• Manages inventory of loose pack, materials, and finished goods, including physical inventory counts and inventory consolidation.
• Oversees department discipline and adherence to procedures using the Warehouse Management System (WMS).
• Works closely with Production and Supply Chain leadership to ensure production and shipping needs are met.
• Ensures forklifts and material handling equipment are maintained in safe and good working condition.
• Manages interdepartmental transportation of materials.
• Oversees shipping of goods related to donations, rejects, and returns
• Conducts performance reviews and sets goals for Shipping and Receiving employees.
• Provides counseling and disciplinary action as necessary in accordance with company policy.

Required Skills/Abilities:

• Excellent managerial and supervisory skills.
• Extensive knowledge of operations and production management.
• Ability to interpret financial data as needed to set production goals.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite or similar software.
• Continuous Improvement champion mentality.

Education and Experience:

• Excellent attention to detail.
• Ability to work with minimal supervision.
• Strong teamwork and collaboration skills.
• Professional business etiquette when interacting with customers, vendors, and internal partners.
• Effective time management and multitasking abilities.
• Willingness to work additional hours as business needs require.
• Bilingual (Spanish) preferred but not required.
• Authorized to work in the United States.
• Must be at least 18 years of age.
• Minimum of 2 years of WMS and/or ERP system experience.
• Knowledge of general office equipment.
• High school diploma or GED required.
• Some college coursework preferred.
• Proficient in PC-based software within a Windows environment.
• Strong written and verbal communication skills.
• Ability to solve problems independently.
• Ability to make timely, accurate decisions.

About Pro Pac And Qual Pac

Founded in 1971, Professional Packaging Systems (Pro Pac) brings deep knowledge and expertise to provide the best packaging solutions for our customers. We serve every industry, including e-commerce, retail and wholesale food, snack, beverage, specialty manufacturing, fresh produce, hobby and craft, automotive, electronics, pet, cosmetic industries, and many more.

We are headquartered in Grand Prairie, Texas, with regional sales branches in El Paso and Brownsville, TX; and additional contract packaging/fulfillment operations in Brookshire, TX; Charlotte, NC; and Olathe, KS.

Join a growing group of honest, knowledgeable, and skilled professionals dedicated to offering superior products and services to those we serve!

Visit us at https://www.propac.com/.