Shipping/Receiving Clerk

Lithia Driveway; Farmington Hills (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company in the automotive industry as a Shipping & Receiving Clerk. This role emphasizes exceptional customer service while managing parts inventory and assisting with audits. You'll be integral to maintaining a well-organized parts department and ensuring timely deliveries. With a commitment to excellence, you'll thrive in a fast-paced environment, supported by a team that values collaboration and quality service. Enjoy a competitive pay structure and best-in-class benefits, including medical plans and a retirement plan, while contributing to a dynamic team that shapes the future of automotive services.

Benefits

Competitive Pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Qualifications

• Experience in an automotive dealership is a plus.
• Strong organizational skills and ability to multi-task.

Responsibilities

• Maintain accurate parts inventory and assist with audits.
• Provide excellent customer service and maintain a clean work area.
• Deliver parts to technicians and maintain a detailed delivery log.

Skills

Customer Service

Organizational Skills

Multi-tasking

Communication Skills

Automotive Knowledge

Education

High School Graduate or Equivalent

Tools

Computer Skills

Job description

Dealership:

L0405 Suburban CDJR Farmington Hills

Farmington Hills Chrysler Dodge Jeep Ram

We are one of over 300 Lithia Motors dealerships nationwide. Come be a part of the Automotive Industry future with the Lithia Motors family, a publicly traded (NYSE:LAD) Fortune 500 Company on the fast track.

Responsibilities:

The Shipping & Receiving Clerk is responsible for providing excellent customer service keeping in mind that our customer’s perspective comes first. This individual maintains accurate parts inventory and assists the Parts department with routine audits, parts organization and tracking. The Shipping & Receiving clerk ships, delivers, and receives parts orders.

• Establish and maintain good working relationship with Wholesale and retail customers
• Assist all customers promptly and professionally including retail and service. Communication must be clear and concise.
• Maintain parts inventory, including stocking shelves, organizing bins, binning new parts and recording the location, conducting perpetual bin audits, and maintain special order bins.
• Maintain a delivery board with departure times and destinations.
• Maintain a detailed delivery log when handling returns and funds.
• Assist in Physical Parts Inventory annually.
• Deliver parts to technicians or part recipient; pull orders for counter persons when necessary.
• Maintain clean and organized work area; all materials stored below the counter area.
• Immediately notify parts manager of damaged parts or shortages.
• Answer telephone and greet customers in a friendly and professional manner in accordance with Incoming Telephone Call (ITC) standards.
• Complete all applicable Lithia and manufacturer training required for certification
• Sweep floors and empty trash containers daily, and maintain a clean parts department
• Maintain clean delivery vehicle. Drive cautiously and safely staying within the laws of the road.
• Other duties as assigned

Qualifications:

• Automotive dealership service experience is a plus
• A team player who is focused on providing exemplary customer service
• Ability to multi-task in a fast paced work environment
• Strong organizational skills and detail oriented
• Working knowledge of computers

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.