Shipping Manager

Tribonet; Houston (TX); On-site; USD 58,000 - 75,000; Full time

Benefits offered by this job

Health Coverage

401(k) retirement plan

Paid Time Off

Short Term/Long Term Disability

Job summary

ALS is seeking a Shipping Manager in Houston, TX to oversee receiving, processing calls from customers, and act as the end-to-end contact for orders. The role emphasizes accuracy in inventory, safety, and cross-functional coordination to keep shipping operations efficient.

The position requires strong communication skills, ability to multi-task, and experience with warehouse and laboratory workflows. Opportunities include contributing to continuous improvement and safety initiatives.

Qualifications

• High school diploma or GED required.
• 6+ years of laboratory experience preferred.

Responsibilities

• Receive and process customer calls and serve as the end-to-end contact for orders.
• Print, process, and ship orders and build kits for shipments.
• Maintain inventory accuracy and manage warehouse operations for Tribology, North America.
• Coordinate with internal teams (marketing, billing, HR) to complete tasks.
• Ensure safety programs and equipment maintenance are followed daily.

Skills

Verbal and written communication

Organizational skills

MS Office

Independent work

Multi-tasking

Education

High school diploma/GED

Tools

LIMS

Job description

An educational platform on tribology — the science of friction, wear and lubrication

Who is it for

Engineers, researchers, students and industry professionals

ALS is one of the world’s largest and most diversified testing and technical services providers, with sites strategically located in more than 350 locations, in 55 countries, and on six continents providing accurate and timely services to clients in the life sciences, food, pharmaceutical and minerals market sectors, with employees located in multiple sites across the USA. Our corporate headquarters is in Brisbane, Australia however we have a Global Operations (Corporate) center in Houston, Texas.

ALS is proud to be an equal opportunity employer. We are committed to fostering an inclusive work environment where the different strengths and perspectives of each employee are both recognized and valued.

The Shipping Manager will be responsible for receiving and processing calls from customers and serve as the end to end point of contact for customers, and running the department efficiently.

Responsibilities

The Shipping Manager has the following duties:

• Print orders.
• Print and process orders.
• Build various kits.
• Ship orders.
• Set-up/tear-down equipment.
• Email internal customer service representatives with questions about orders.
• Follow departmental guidelines for all data loaded.
• Accountable for warehouse operations and shipping for Tribology, North America.
• Ordering all product items for department utilizing company requisition system.
• Negotiate pricing on various products with vendors.
• Answerable for the completion of Corporate run safety programs through internal system.
• Accountable for maintenance on forklift and charting status on daily check sheet for each month.
• Attend monthly JHSE and general safety meetings.
• Responsible for forklift safety and scheduling operators training via outside source.
• Management of inventory using software.
• Responsible for counting and tracking inventory on a periodic basis.
• Maintain customer branded kit levels.
• Manage and train shipping department employees, as needed.
• Interact with internal resources including marketing, billing, HR to complete tasks.
• Prioritize daily workflow and record production output.
• Other duties as assigned.

Core Competencies

• Proficient verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Proficient computer skills, specifically Microsoft Office.
• Must be able to initiate corrective action without prompting and assist co-workers whenever necessary in order to meet deadlines.
• Must be able to effectively perform duties under pressures arising from large sample volumes and short turn-around times.
• Must be able to work independently with minimal supervision.
• Ability to multi-task.
• Ability to use (or learn to use) Laboratory Information Management System.

Occupational Health & Safety Responsibilities

• Follow all company operating procedures, standards, policies, and training to ensure the safe and efficient operation of the site.
• Play an active role in the ALS safety program by correcting or reporting unsafe acts and conditions that are observed during the day to day operations to create a zero-injury work environment.
• Participate in and support HSE initiatives, as required by ALS leadership.
• Understand and use HSE precautions (such as but not limited to fume hoods and PPE) while working with chemicals and samples of unknown hazards.
• Ensure the health and safety of staff, contractors, and/or visitors by providing appropriate leadership, due diligence, resources, training, and enforcement for all individuals onsite.

Quality Responsibilities

• Ensure business is conducted in accordance with Core Values:

ü Safety as a Priority

ü Honesty and Integrity

ü Hard Work and Continuous Improvement

• Ensure Quality Systems are adhered to in performance, review, and reporting of laboratory duties and communicate all quality issues.
• Support Quality Department and Continuous Improvement Processes.
• Employees commit to improving the ALS experience through effective communication.

Qualifications

Position Requirements:

• High school diploma/GED is required.
• 6 + years of laboratory experience is preferred.

Other Requirements

• Routinely lift and/or move up to 50 pounds and occasionally lift and/or move heavier loads with assistance.
• Must be able to stand, bend, push, pull, stoop and crouch up to 50% of the time while performing the duties of this position.
• Must be able to work on computer while sitting for up to 8 hours per day.
• Perform housekeeping duties as required.

ALS Offers a Comprehensive Benefits Package That Includes

• Health Coverage: Medical, Dental, and Vision
• Retirement Plan: 401(k) and Roth contributions with a company match after 6 months of employment
• Paid Time Off, Vacation
• Company paid Short Term and Long Term Disability
• Other: Ancillary benefits

We would like to thank everyone for their interest in ALS but only candidates selected for an interview will be contacted.

“ALS is proud to be an equal opportunity employer committed to achieving and maintaining a workforce which reflects and affirms the diversity of our society”