Shipping & Fulfillment Coordinator

Empower AI; Reston (VA); On-site; USD 72,000 - 112,000; Full time

Job summary

Empower AI is seeking a Shipping & Fulfillment Coordinator to join the Department of State support team. This role manages IT equipment packaging, overseas shipments, and transfer documentation to ensure accountability throughout the supply chain.

Responsibilities include bills of lading review, receipt documentation, inspections for conformity, and coordinating courier and transport services to DoS facilities in the NCR. Secure with 3+ years’ experience and a Secret Clearance.

Qualifications

• 3+ years of shipping/fulfillment experience.
• Must hold Secret Security Clearance.
• ITIL 4 Foundation Certification preferred.

Responsibilities

• Manage packaging and shipping for IT equipment including overseas shipments.
• Maintain records of equipment transfers and provide monthly receipt copies to relevant authorities.
• Review bills of lading and packing lists during receipt and inspection.
• Perform a visual inspection for conformity and document discrepancies.
• Handle courier, forklift, and transportation services for DoS facilities in the NCR.
• Prepare shipping materials based on customer data and review inventory prior to shipping.

Skills

3+ years experience

Secret Security Clearance

Education

Associate's or equivalent

Tools

ITIL 4 Foundation Certification

Job description

Job ID: 2026-9256

Job Locations: US-VA

Category: Administration / Clerical

Type: Regular Full-Time

Overview

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company's commitment to hiring and supporting active-duty and veteran employees.

Responsibilities

We have an exciting opportunity at the Department of State! The Shipping & Fulfillment Coordinator works in the Shipping and Receiving Facility (SRF) to ensure we manage the assets and operations and complete required deliverables to support the customer's mission to provide IT services to DoS users enterprise wide.

• You will manage all packaging and shipping processes for IT equipment, including shipments to remote and challenging overseas locations, adhering to customer and DoS.


• You will also ensure, confirm, and maintain records demonstrating that responsibility and accountability for equipment are properly transferred to the receiving post upon delivery.


• This position requires you to conduct a review of bills of lading and packing lists as part of receipt and inspection, providing copies of receipt documents monthly to the AAS COR and/or applicable GTM(s) for forwarding.


• You will also perform a visual inspection of each item for conformity, damage, or prior usage, noting all discrepancies on a Non-Conformance Log for the applicable GTM(s) along with a copy of the bill of lading.


• Correct any discrepancies discovered after receiving inspection at no cost to the Government.


• You will also perform various courier, forklift and transportation services, including logistical support for domestic and overseas shipments, as well as transporting to/from various DoS facilities within the NCR.


• The Shipping & Fulfillment Coordinator will prepare materials for shipping based on information from the customer with a copy of the inventory for review prior to shipping.

Qualifications

EDUCATION AND EXPERIENCE

• 3+ years


• Associate's or equivalent


• Secret Security Clearance

PREFERRED REQUIREMENTS:

• ITIL 4 Foundation Certification(s)

PHYSICAL REQUIREMENTS

• Sitting for long periods


• Standing for long periods


• Ambulate throughout an office


• Ambulate between several buildings


• Stoop, kneel, crouch, or crawl as required


• Repeatedly lift and carry weight up to 40 pounds


• Travel by land or air transportation 10 %.

About Empower AI

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm's overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.

If hired for this position, the base salary range would be within the range provided. The base salary range represents the anticipated low and high end of the salary range for this position. Actual salaries may vary based on various factors including but not limited to work location, skills, experience, gov con contractual requirements, and performance. The range listed is just one component of Empower AI's total compensation package for employees.

Pay Band Min

USD $72,160.00/Yr.

Pay Band Max

USD $111,700.00/Yr.