Shipping Dispatcher

FLSmidth; Winfield (WV); On-site; USD 55,000 - 75,000; Full time

Job summary

FLSmidth Inc. is seeking a Shipping Dispatcher to coordinate the daily outbound shipments and optimize delivery timing. You will work with carriers, warehouses, and sales teams to ensure accurate status updates and timely dispatch, while maintaining safety and efficiency across shipping operations.

Ideal candidates bring 2–4 years in shipping or logistics coordination, strong TMS/ERP skills, and a detail-oriented, proactive approach to problem-solving in a fast-paced environment.

Qualifications

• High school diploma or equivalent; Associate's degree in logistics, supply chain management, or a related field preferred.
• Minimum of 2-4 years of experience in a shipping, dispatch, or logistics coordination role, preferably within a manufacturing or heavy industrial environment.
• Proficiency in using Transportation Management Systems (TMS) and Enterprise Resource Planning (ERP) software.
• Strong knowledge of domestic and international shipping regulations, including Incoterms.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously.
• Detail-oriented with a strong focus on accuracy and efficiency.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to read, write, and communicate effectively in English.

Responsibilities

• Plan, schedule, and dispatch outbound shipments, including truckloads, LTL, and international freight, ensuring compliance with all shipping regulations and customer requirements.
• Communicate effectively with carriers, warehouses, sales teams, and customers regarding shipment status, potential delays, and delivery arrangements.
• Utilize and maintain transportation management systems (TMS) and other software to track shipments, generate shipping documents, and manage inventory.
• Monitor and resolve any shipping discrepancies, damages, or issues that may arise, escalating complex problems to management as needed.
• Ensure all necessary customs documentation is prepared accurately and submitted on time for international shipments.
• Maintain accurate records of all shipping activities, including dispatch logs, delivery confirmations, and freight invoices.
• Collaborate with warehouse personnel to ensure products are picked, packed, and loaded efficiently and safely.
• Implement and adhere to FLSmidth Inc.'s safety policies and procedures throughout all shipping operations.
• Participate in continuous improvement initiatives to enhance shipping processes and reduce operational costs.

Skills

TMS proficiency

ERP software

Logistics coordination

Strong communication

Attention to detail

Education

High school diploma

Associate's degree in logistics

Tools

MS Office

TMS

ERP systems

Job description

As a Shipping Dispatcher at FLSmidth Inc., you will be responsible for coordinating and optimizing the daily outbound shipment of goods, ensuring timely and accurate delivery to customers while maintaining efficient operations.

Responsibilities

• Plan, schedule, and dispatch outbound shipments, including truckloads, LTL, and international freight, ensuring compliance with all shipping regulations and customer requirements.
• Communicate effectively with carriers, warehouses, sales teams, and customers regarding shipment status, potential delays, and delivery arrangements.
• Utilize and maintain transportation management systems (TMS) and other software to track shipments, generate shipping documents, and manage inventory.
• Monitor and resolve any shipping discrepancies, damages, or issues that may arise, escalating complex problems to management as needed.
• Ensure all necessary customs documentation is prepared accurately and submitted on time for international shipments.
• Maintain accurate records of all shipping activities, including dispatch logs, delivery confirmations, and freight invoices.
• Collaborate with warehouse personnel to ensure products are picked, packed, and loaded efficiently and safely.
• Implement and adhere to FLSmidth Inc.'s safety policies and procedures throughout all shipping operations.
• Participate in continuous improvement initiatives to enhance shipping processes and reduce operational costs.

Qualifications

• High school diploma or equivalent; Associate's degree in logistics, supply chain management, or a related field preferred.
• Minimum of 2-4 years of experience in a shipping, dispatch, or logistics coordination role, preferably within a manufacturing or heavy industrial environment.
• Proficiency in using Transportation Management Systems (TMS) and Enterprise Resource Planning (ERP) software.
• Strong knowledge of domestic and international shipping regulations, including Incoterms.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously.
• Detail-oriented with a strong focus on accuracy and efficiency.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to read, write, and communicate effectively in English.

FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries – for more information please visit FLSmidth.com/careers We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally. FLS is a leading, full flowsheet minerals processing supplier to the global mining industry. We deliver proven technologies and services across the lifecycle of operations, and have set targets of providing solutions for zero-emissions mining by 2030 with our MissionZero programme.