Shipping Clerk Distribution (ES)

Butterball; Mount Olive (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Butterball, based in North Carolina, seeks a Logistics Clerk responsible for reporting and tracking transportation documents, monitoring inventory in freezers and coolers, and coordinating with drivers, brokers, carriers, and customers. This role supports timely and accurate paperwork and load planning across Butterball’s logistics network.

You will maintain shipping files, assign seals to trailers, and ensure inventory accuracy while communicating proactively with internal teams.

Qualifications

• High school diploma, GED, or equivalent.
• Strong organizational and time-management skills.
• Detail oriented with accuracy in data entry.
• Excellent communication and customer service abilities.
• Ability to learn and use ERP systems (CAT2, SAP, AS400) and Microsoft Office.

Responsibilities

• Maintain records, shipping documents, and logs such as delivery notes and invoices.
• Prepare labels for customer orders and load documentation.
• Coordinate with brokers, drivers, and customers to ensure paperwork accuracy.
• Manage dock schedules and interplant load planning.
• Verify inventory in freezers/coolers and monitor shipments.
• Print pick lists and determine order details using AS400, SAP, and CAT2.
• Resolve routine issues using established procedures.

Skills

DOT regulations knowledge

Attention to detail

Organization & time-management

Communication skills

Problem solving

Microsoft Office

Education

High school diploma, GED, or equivalent

Tools

CAT2

SAP

AS400

Job description

Responsible for all reports and tracking of documents pertinent to transportation, monitoring scanned inventory, assign seals to trailers, maintain all shipping files, verifying inventory in freezers, and coolers to correct inventories. Provides timely and effective communication with drivers, brokers, carriers, third-party logistics companies, internal and external customers.

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day. We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily.

Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed. At Butterball, we believe in fostering a culture where every team member is valued, has the opportunity to grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today!

Key Responsibilities

• Maintains a clean, sanitary, and safe work area ensuring compliance with all policies, practices, and regulations.
• Maintains accurate and organized records, documentation, and logs including return authorizations, delivery notes, Export documents, Bill of Ladings, and other shipping documents.
• Prepares all special labels for customer orders.
• Prepares reports and documentation for management, customer service, and other internal teams as needed.
• Assists brokers, drivers, and customers in getting accurate and appropriate paperwork for their orders (loads).
• Maintains dock schedules in relevant system (i.e., Lean Logistics) and interplant load schedule. Communicates regarding completed load and trailer requests with plant's dedicated carrier.
• Processes a high volume of loads of daily inbound and outbound shipments and ensures orders are shipped in time to arrive by the requested delivery date.
• Checks drivers in and out as they arrive for appointments and track the times of appointments to avoid loading detention.
• Optimizes and reduces loading time through maintaining a log of inbound and outbound trailers for pre-loading, planning product staging for efficient loading, effectively communicating trailer needs and directing movement drop trailers.
• Ensures loading accuracy by reviewing all delivery notes for special instructions and highlighting them for material handlers.
• Utilizes AS400, SAP, and CAT2 to acquire daily inbound/outbound shipment list, print pick lists, confirm and post orders, and determine order information such as carrier, ship date, pro numbers, etc.
• Works with the internal customers to document and track carrier issues.
• Identifies and communicates product demands and shortages to the inventory and operation teams.

Minimum Qualifications (Educations & Experience)

• High school diploma, GED, or equivalent

Knowledge, Skills, And Abilities

Butterball Core Competencies

• Safety First: We put safety first. The health, safety, and well-being of our people, products, and turkeys is everyone's responsibility and everyone's jobs.
• Integrity: We trust each other to do the right thing. We act with integrity and gain the confidence and trust of others through honesty, respect, and authenticity.
• Stewardship: We take care of what matters. We are accountable to our commitments and take responsibility for the well‑being of our teams, our quality, our customers, our business, our brand, and our communities. We are always answerable for our actions and those we lead.
• Enthusiastic Attitudes: We create a climate where everyone feels they belong and can be engaged, every day. Where our people are enthusiastic and motivated to do their best and work together to make great things happen.
• Continuous Improvement: We are committed to continuous improvement. We challenge ourselves and our company to constantly learn, develop, grow, improve, and innovate

Essential Knowledge, Skills, And Abilities

• Good learning agility with the ability to gain a clear understanding of DOT regulations for trailer weights and legal limits
• Organization, time-management, and multi-tasking skills
• Ability to solve routine issues using established standards
• Detail oriented with the ability to maintain accuracy in data entry
• Good customer service and communication skills
• Working knowledge of Microsoft Suites and ability to learn new technologies (i.e., CAT2, SAP, and AS400)

Preferred Knowledge, Skills And Abilities

• Experience in CAT2, SAP, and/or AS400
• Knowledge of DOT regulations for trailer weights and legal limits

Physical Demands

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 30-50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.

Working Conditions & Travel Requirements

• Work will be performed in a variety of conditions including climate-controlled office and laboratory environment(s); in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions; and in a farm environment including working outdoors in seasonal conditions with live animals and at times in dusty environments. This position requires the individual to wear and work in personal protective equipment while in the laboratory, manufacturing and farm environment. This individual may be working around sick or diseased animals where additional precautions may need to be taken.
• The noise level of the office, laboratory and farm environment is usually moderate. The noise level in the manufacturing environment may exceed 85 DBA and require hearing protection. Showering in and out of farm locations may be required.
• Occasional travel may be required.

Disclaimer

We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law.

This position is deemed Safety Sensitive for purposes of Butterball’s Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer.