Shipping Clerk

Thompson Tractor Company, Inc.; Birmingham (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Thompson Tractor Company, Inc. is seeking a Shipping Clerk to fulfill orders accurately and on schedule. You will work independently and as part of a team, handling internal and external orders while maintaining safety and quality standards.

Responsibilities include pulling parts, processing orders, and operating forklift equipment in a warehouse setting. A high school diploma and shipping experience are preferred.

Qualifications

• High school diploma or equivalent required.
• 1–3 years shipping-related experience preferred.
• Experience with PCs and basic typing required.

Responsibilities

• Select and pull correct parts from inventory in the required quantities.
• Process and complete parts orders with minimal supervision.
• Safely operate lift trucks per policy.
• Assist customers and respond to requests professionally.
• Mentor and support Shipping Clerk Trainees as assigned.
• Deliver parts to designated areas promptly.
• Coordinate pickups and deliveries with carriers.
• Perform other duties as assigned by management.

Skills

Effective communication

Verbal communication

Written communication

Customer service

Parts identification

Mechanical aptitude

Time management

Data entry

Computer skills

Education

High school diploma

Job description

Position Summary

The Shipping Clerk is responsible for fulfilling orders while working both independently and as part of a team. This role requires the ability to complete order fulfillment for both internal and external customers in an accurate and timely manner. The Shipping Clerk is expected to successfully complete all required onthejob training and elearning programs. The position requires initiative, a commitment to teamwork, a customerfocused mindset, and a demonstrated ability to identify and implement efficient solutions.

Essential Responsibilities & Expectations

• Select and pull correct parts from inventory in the appropriate quantities
• Accurately process and complete parts orders with minimal supervision
• Safely operate lift trucks in accordance with company policies and procedures
• Respond professionally and effectively to customer needs and requests
• Mentor and support Shipping Clerk Trainees as assigned
• Deliver parts and packages to designated areas in a timely manner
• Coordinate pickup and delivery of merchandise with common carriers
• Perform other duties as assigned by management

Uphold the Core Values of Safe and Secure, Stronger Together, People of Integrity, and Driven to Serve.

Qualifications

Education

High school diploma or the equivalent

Experience

• A minimum of 1-3 years of work experience involving shipping related tasks is preferred.
• Experience using personal computers and basic typing skills are required.

Skills and Competencies

• Effective written, verbal, and telephone communication skills
• Basic computer and data entry skills

Job Training Requirements

• Completion of areaspecific parts operations training
• Completion of required OSHA training
• Forklift (lift truck) operator certification
• Completion of all required compliance training

Safety Summary

Working Conditions

Work is typically performed in a Parts Warehouse or Service Department shop environment. This position involves exposure to physical risk and varying weather conditions and may require extended periods of standing and walking on hard surfaces.

Physical Requirements

• Ability to pass pre-employment background check, physical exam (including drug screen), and meet all physical requirements for the position.
• Ability to speak, listen, read, write, and type effectively
• Ability to reach, kneel, grasp, stoop, and perform repetitive motions
• Ability to lift and carry items up to 75 pounds
• Ability to climb on and around heavy equipment
• Exposure to potential tripping, slipping, and falling hazards
• Work in environments with job siterelated hazards
• Ability to work effectively in stressful or highpressure situations

Job Hazards

• Risk of slipping, tripping, and falling
• Potential for hand injuries
• Exposure to workrelated stress and fatigue
• Risk of injury from operating forklifts and similar equipment
• Potential for back strain from lifting or repetitive movement

Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.

Education

High School or Equivalent (required)

Skills

• Computer (preferred)
• Customer Service (preferred)
• Verbal Communication (preferred)
• Written Communication (preferred)
• Parts Identification (preferred)
• Technical (preferred)
• Time Management (preferred)
• Mechanical (preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.