Shipping Associate

Rival Bros; Philadelphia (Philadelphia County); On-site; USD 20,664,000 - 26,174,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401k with company match

Paid time off

Free coffee

Job summary

Rival Bros is seeking a Shipping Associate to help keep our coffee operation moving. You will package coffee and tea products, prepare orders for shipment, and support both the shipping and production teams.

This hands-on role fits someone who values accuracy, teamwork, and a willingness to learn in a fast-paced environment. Responsibilities include fulfilling orders, packing, palletizing, and assisting with inbound materials.

Qualifications

• Must have strong attention to detail and pride in accuracy.
• Team-oriented and collaborative mindset.
• Willingness to learn and grow with the team.
• Flexible in a growing, fast-paced operation.
• Forklift experience is a plus.

Responsibilities

• Fulfill customer orders accurately and promptly.
• Pick, pack, and prepare products for shipment.
• Palletize finished orders and prepack fragile items.
• Restock shipping supplies and assist production as needed.
• Support the Production and Shipping teams to keep operations moving.
• Follow food safety and packaging procedures.

Skills

Attention to detail

Team player

Enthusiasm to learn

Flexibility

Tools

Google Drive Suite

Shopify

ShipStation

Job description

About the Role

The Shipping Associate helps keep our coffee operation moving by packaging coffee and tea products and packing orders for our customers, retail locations, and wholesale partners. This is a hands-on role for someone who takes pride in doing things well, pays attention to the details, and enjoys being part of a team. While the primary focus is shipping and fulfillment, you'll also have opportunities to support the Production and Roasting team and learn more about how our coffee makes its way from our facility to the people who enjoy them.

Responsibilities:

• Fulfilling customer orders accurately and in a timely manner
• Pick, pack, and prepare finished products for shipment
• Palletizing finished orders
• Prepacking fragile products for safe shipping
• Restocking boxes and other shipping supplies from our storage unit
• Packaging retail tea products
• Loading all packages on the daily UPS pickup
• Moving finished goods between our production and shipping spaces
• Rotating and condensing finished goods to free up shelf space
• Assisting the production team with day-to-day tasks as needed
• Assisting with receiving and putting away inbound materials and supplies
• Keep work areas clean, organized and safe
• Follow established procedures for packaging, labeling, handling and storage in compliance with any and all food safety requirements.
• Jump in where needed to help keep the team and production operation moving

Additional Duties

The responsibilities listed above are intended to describe the general nature and level of work performed in this role. As our business grows and evolves, responsibilities may change, and team members may occasionally be asked to take on additional tasks that support the Production and Shipping teams and the needs of the business.

Requirements:

• Must be enthusiastic about some damn good coffee
• Must be available for 40hrs a week Monday-Friday
• Enthusiasm and hustle to learn and grow as an individual and as a member of the team
• Strong attention to detail and pride in getting things right
• Basic computer skills required and an understanding of Google Drive Suite, Shopify and shipping software (Shipstation) are a plus.
• Flexibility and adaptability to a growing business and innovation
• Team player mindset
• Must be able to lift 75lbs solo and 150lbs team effort
• Stand for long periods of time, most of the shift is spent standing
• Frequent lifting, pushing, pulling, and carrying heavy objects and materials
• Forklift experience a plus

Benefits:

• Medical, dental & vision insurance (1st of the month following 60 days of employment)
• 401k/retirement plan + 3% company match (after 90 days of employment)
• Generous PTO and Paid Sick Leave that increases with tenure
• Free Coffee!