Shipping and Receiving Operator

The Suter Company, Inc; Sycamore (IL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

ESOP

Medical

Dental

Vision

Life Insurance

STD/LTD

401k

PTO

Holidays

Wellness

Job summary

The Suter Company, Inc is seeking a Warehouse Associate to coordinate warehouse operations, ensure efficient handling, storage, and shipment of finished goods, and support timely order fulfillment while maintaining inventory accuracy and safety standards.

This role emphasizes adherence to GMPs/SOPs, attention to shipment schedules, and collaboration with the team to ensure customer satisfaction and operational effectiveness.

Qualifications

• High school diploma or GED required; 6–12 months’ warehouse experience preferred.

Responsibilities

• Review daily shipment schedule plan and prioritize daily work schedules to meet customer requirements.
• Coordinate and control the handling, storage, and flow of finished product through the warehouse area.
• Manually or using a hand truck, perform material handling duties.
• Review daily inventory of finished goods in the warehouse against anticipated delivery schedules to minimize the amount of handling and damage.
• Process both incoming and outgoing shipment paperwork, including maintaining shipping records.
• Check pallets of product on first shipment to a new customer to assure satisfactory shipment of first order.
• Handle return shipments to manufacturers for repairs and collect information for damage claims on in-transit damage.
• Take the initiative to resolve problems involving the supervisor and/or customer service when appropriate.
• Share in minor repair work and housekeeping responsibilities for the work area.

Skills

Warehouse operations

Inventory control

Forklift experience

Education

High School diploma or GED

Job description

Description

Core Hours: 7:00 am - 3:30 pm, Monday - Friday

*Overtime as needed, which can include Saturdays.

Starting Pay

$22.00/hour

GENERAL SUMMARY

This role is responsible for coordinating warehouse operations to ensure the efficient handling, storage, and shipment of finished goods. The position supports timely order fulfillment, maintains inventory accuracy, and upholds quality and safety standards while contributing to overall customer satisfaction and operational effectiveness.

UNIVERSAL DUTIES AND RESPONSIBILITIES

• Support the Mission Statement of the Company by Living Our Values, Creating Unique Solutions and Supporting Customer Success.
• Treat all co-workers, customers and suppliers in accordance with our Company’s Core Values of Respect, Integrity, Extraordinary Care, Radical Generosity, Better Every Day and Customer Success.
• Follow all company GMPs and SOPs.

ESSENTIAL DUTIES AND RESPONSIBILTIES

• Review daily shipment schedule plan and prioritize daily work schedules to meet customer requirements
• Coordinate and control the handling, storage, and flow of finished product through the warehouse area
• Manually or using a hand truck, perform material handling duties
• Review daily inventory of finished goods in the warehouse against anticipated delivery schedules to minimize the amount of handling and damage
• Process both incoming and outgoing shipment paperwork, including maintaining shipping records
• Check pallets of product on first shipment to a new customer to assure satisfactory shipment of first order
• Handle return shipments to manufacturers for repairs and collect information for damage claims on in-transit damage.
• Take the initiative to resolve problems involving the supervisor and/or customer service when appropriate
• Share in minor repair work and housekeeping responsibilities for the work area

PERIODIC DUTIES AND RESPONSIBILITIES

• Seeking input to improve warehouse operation
• Work in assembly as needed
• Operate forklift truck as needed

Requirements

EDUCATION AND WORK EXPERIENCE

• High School diploma or GED required; 6-12 months’ experience in warehouse operations desired

KNOWLEDGE

• General knowledge of warehouse procedures
• Working knowledge of computer databases
• Understanding of company product codes and terminology

ABILITIES AND SKILLS

• Reasoning – Carry out detailed written or verbal instructions; deal with a variety of variables in standardized situations; solve practical problems, and know when to involve others to help with problems
• Mathematical – Add, subtract, multiply, and divide whole numbers and perform arithmetic calculations involving fractions, decimals, and percentages.
• Language Development – Ability to read and interpret correspondence, reports, and technical manuals; ability to write reports and correspondence and to speak effectively one-on-one and before small groups
• Physical Effort – Medium effort required, regularly exerting in excess of 50 pounds of force to lift or move objects
• Vision – Far, near, and mid-range vision, color vision, depth perception, and field of vision
• Activity – Frequently required to walk, stand, reach with hands and arms, use hands to finger, handle, or feel, and stoop, kneel, crouch, or crawl; occasionally required to talk and hear

THE SUTER COMPANY BENEFITS (including, but not limited to):

• Employee Stock Ownership Plan (ESOP)
• Medical
• Dental
• Vision
• Life and AD&D
• Short-term / Long-term Disability
• 401k Retirement Plan
• Paid Time Off
• Paid Holidays
• Wellness Programs

WORK ENVIRONMENT AND ADA STATEMENT

The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to significant work pace/pressure and occasionally exposed to wet and/or humid conditions, extreme temperatures, dangerous chemicals and moderate noise.

This role description does not state that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job‑related duties as required.

Equal opportunity employer