Shipper-Receiver, Full-Time, Mayfaire Town Center, Pottery Barn

Williams-Sonoma, Inc.; Wilmington (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Generous discount on products

401(k) plan

Wellness program

Paid vacations and holidays

Health, dental, and vision insurance

Job summary

Williams-Sonoma, Inc. is seeking a full-time Shipper-Receiver at its Mayfaire Town Center location in Wilmington, NC. The role involves maintaining inventory records, ensuring customer service excellence, and supervising stock associates. Candidates should have stockroom experience and customer service skills.

The position offers competitive salaries, health benefits, and a generous discount on Williams-Sonoma, Inc. brands. This is a great opportunity to join a dynamic and successful company committed to quality.

Qualifications

• 1-2 years stockroom experience.
• 1-2 years customer service experience.
• Valid driver’s license (where applicable).

Responsibilities

• Exemplify high customer service standards.
• Process and maintain inventory records.
• Assist with management planning for shipments.
• Supervise and train stock associates.

Skills

Stockroom experience

Customer service experience

Planning and time management

Basic product knowledge

Job description

Shipper-Receiver, Full-Time, Mayfaire Town Center, Pottery Barn

Job Description

You’re excited about this opportunity because you will...

Exemplify the highest level of customer service standards to internal and external customers

Assist management in planning for receipt of shipments to determine cost-effective receipt and any additional staffing needs

Process shipments as delivered. Ensure inventory records are properly maintained

Direct merchandise flow from stock room to sales floor

Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor

Organize stockroom departments by stocking merchandise and supplies on appropriate shelves or in off site locations. Adjust stocking procedures to ensure aisles and exits are clear and merchandise is stored per Company standards.

Process inventory paperwork, including store-to-store transfers, receiving logs, e-sends, receiving discrepancies, damaged merchandise, and returns.

Maintain an accurate record of merchandise stored at the off-site locations

Execute timely processing of donations and MOS merchandise

Pack and log merchandise as required for shipments

Ensure stockroom is swept and clean with garbage removed and supplies organized

Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning)

May supervise and train stock associates

Assist on sales floor as needed

Comply with all Company Policy and Procedures

Ensure all appropriate stockroom procedures are followed to minimize loss to the company

Why you will love working at Williams-Sonoma, Inc.

We’re a successful, fast-growing company with an entrepreneurial vibe

A technologically and data-driven business

Competitive salaries and comprehensive health benefits

We’re at the forefront of tech and retail, redefining technology for the next generation

We’re passionate about our internal and external clients and live/breathe the client experience

We get to be creative daily

A smart, experienced leadership team that wants to do it right and is open to new ideas

We believe in autonomy and reward taking initiative

We have fun!

We’re excited about you because...

1-2 years stockroom experience

1-2 years customer service experience.

Basic product knowledge preferred.

Effective planning and time management skills to execute multiple tasks simultaneously.

Valid driver’s license (where applicable)

Physical Requirements:

Ability to be mobile on the sales floor for extended periods of time.

Ability to operate POS system.

Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques

Full time associates are expected to have open availability to meet the needs of the business.

Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Benefits Just for You

Depending on your position and your location, here are a few highlights of what you might be eligible for:

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer . Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances

Responsibilities

About Us

Our Company

Founded in 1956, Williams‑Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully‑designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick‑and‑mortar store opened more than half a century ago. What hasn't changed is our passion for high‑quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi‑brand, multi‑channel, global enterprise supported by state‑of‑the‑art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

Job Info

• Job Identification 18869
• Posting Date 06/05/2026, 02:25 PM
• Locations 6815 Main Street, Wilmington, NC, 28405, US