Shipper/Receiver (Full-Time)

Follett Corporation; Stanford (CA); On-site; USD 16,531 - 30,940; Full time

Job summary

Follett Corporation in Stanford, CA is seeking a Shipper/Receiver responsible for accurate shipments, receiving, and basic store logistics. You will prepare incoming and outgoing shipments, verify items, and enter data into the store system.

The role requires 0–3 years shipping/receiving, high school diploma, and general computer skills. You will support customers on the sales floor, assist with shelving, and help maintain a Hassle Free customer service culture.

Qualifications

• 0–3 years shipping/receiving experience.
• High school diploma or equivalent required.
• General computer skills required.

Responsibilities

• Record receipt of shipments and complete shipping logs.
• Unpack boxes, verify items against purchase orders, and enter goods into the store system.
• Verify scans at correct price and move items to store locations.
• Weigh cartons and load/unload trucks as needed.
• Pack and affix shipping labels with postage.
• File paperwork per FHEG standards.
• Sort and distribute incoming mail.
• Verify shipments against PO/invoices and enter into systems.
• Assist customers on the selling floor and direct them to item locations.
• Maintain a Hassle Free customer service culture and assist publishers with orders.
• Shelf and stock merchandise and perform store cleaning duties.

Skills

Shipping/receiving experience

General computer skills

Education

High School Diploma or equivalent

Job description

Overview

The Shipper/Receiver is responsible for the proper handling of materials, adherence to safety procedures, and providing accurate, timely shipments.

Responsibilities

• Prepares and processes incoming and outgoing shipments by performing the following tasks:
  • Records receipt of shipments.
  • Completes shipping logs.
  • Unpacks boxes, verifies items match the purchase order, and enters received goods into the store system.
  • Verifies items scan at the correct price and moves items to the appropriate store locations.
  • Weighs incoming/outgoing cartons and may unload or load trucks.
  • Packs and affixes shipping labels with proper postage on packed cartons.
  • Files paperwork according to the FHEG filing standards.
  • Sorts and distributes incoming mail.
  • Verifies incoming shipments against purchase orders, invoices, or packing slips to ensure all items are received, not damaged, and enters them into store systems in compliance with company policies, procedures, and standards.
• May prepare inter-store transfer forms.
• Assists customers on the selling floor.
• Directs customers to the area of the store their item is in and answers routine inquiries.
• Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience.
• Calls publishers to ascertain the status of an order, about damaged books, or to place an order.
• Shelves and stocks merchandise on the selling floor and perform store cleaning duties.
• Performs other duties as assigned.

Pay Range

$12.00-$22.46/hour

Qualifications

• 0 - 3 years of shipping/receiving experience
• High School Degree or equivalent
• General Computer Skills