Shift Supervisor - Union Station Washington, DC

Joe & The Juice; Washington (District of Columbia); On-site; USD 43,680 - 48,000; Full time

Benefits offered by this job

Pay $21 + tips

Employee Discount

Health Insurance

Paid Time Off

Free coffee

Job summary

Joe & The Juice in Washington DC is seeking a Shift Supervisor to help keep the heartbeat of the store alive. You’ll support the store management team and help Juicers grow and shine.

You’ll lead daily operations, uphold our Pink Standards, train new team members, and focus on guest experience and sales performance during your shift.

Qualifications

• 1-2 years of experience in a similar supervisory or team‑lead role.
• Strong organizational and communication skills.
• Ability to stay cool and lead under pressure.
• Passion for people, service, and personal growth.
• A proactive, hands‑on approach with a team‑first mindset.

Responsibilities

• Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task‑monitoring system, keep the store clean, safe, and up to our Pink Standards, and report and document any issues honestly and promptly.
• Team Training: Support new Juicers through our global training mantra – Knowledge, Training, Practice, Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in‑store feedback with a professional and guest‑first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift, manage deliveries, report accurately, and guide the team in supporting store sales performance.

Skills

Supervisory experience

Organizational skills

Communication skills

Calm under pressure

People development

Job description

JOE & THE JUICE is a people‑centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high‑energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills.

We believe in four simple virtues that shape everything we do: Inclusion and Growth.

From your first day, you’ll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow.

JOB SUMMARY – What it’s all about

Position title: Shift Supervisor
Reports to: Store Manager

As a Shift Supervisor at Joe & The Juice, you help keep the heartbeat of the store alive. You’ll support the store management team in keeping the store running like a well‑oiled machine while helping Juicers grow and shine.

KEY RESPONSIBILITIES – What you’ll do

• Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task‑monitoring system, keep the store clean, safe, and up to our Pink Standards, and report and document any issues honestly and promptly.
• Team Training: Support new Juicers through our global training mantra – Knowledge, Training, Practice, Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in‑store feedback with a professional and guest‑first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift, manage deliveries, report accurately, and guide the team in supporting store sales performance.

KEY QUALIFICATIONS – What experience you’ll add to the team

• 1–2 years of experience in a similar supervisory or team‑lead role
• Strong organizational and communication skills
• Ability to stay cool and lead under pressure
• Passion for people, service, and personal growth
• A proactive, hands‑on approach with a team‑first mindset

THE JUICE – Overview of your benefits and perks

• Pay $21 + tips
• Employee Discount
• Health Insurance
• Paid Time Off
• Free coffee

PHYSICAL REQUIREMENTS

• Must be able to stand for long periods of time.
• Must be able to lift between 50 and 60 lbs.
• Must be able to perform bending, stooping, crouching, and squatting movements.
• Must be able to safely handle and use sharp objects.
• Must be able to work near and operate a hot grill.

As set forth in Joe & The Juice / United States’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. We are an equal‑opportunity employer.