Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Village of Great Neck (NY); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to develop management skills and prepare for supervisory roles. This entry-level position focuses on enhancing customer loyalty and understanding store operations. Trainees will engage with store management, supervise crew activities, and ensure exceptional customer service. With a commitment to employee development, this role offers flexibility and the opportunity to grow within the company. Comprehensive benefits and a supportive work environment make this an exciting opportunity for those looking to advance their careers in retail.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Strong analytical and communication skills are essential for success.
• Flexibility to work various shifts including early mornings and weekends.

Responsibilities

• Supervise store crew by assigning tasks and directing activities.
• Assist customers with questions and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. Trainees perform assigned work to develop management skills, complete training, and learn about key aspects of the business, including building customer loyalty through exceptional service and understanding CVS/pharmacy culture.

Upon successful completion of the training, trainees are considered for promotion to open supervisory positions. These roles support store management by driving store performance and ensuring smooth operations when managers are not onsite, including overseeing opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning tasks, directing activities, and following up.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture by greeting, offering help, and thanking customers.
8. Handle customer relations issues according to company policy, ensuring a positive shopping experience.
9. Maintain customer confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, and advanced communication skills. Flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred, but not required.

Additional Details

Anticipated weekly hours: 25
Time type: Part-time
Pay range: $17.25 - $26.00 per hour, depending on experience and other factors.

We offer comprehensive benefits including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, and more. For details, visit our benefits page.

The application window closes on 07/19/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.