Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; San Buenaventura (Ventura) (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to prepare for supervisory roles. This entry-level position focuses on enhancing management skills and understanding customer service culture. Trainees will support store management and ensure smooth operations. With a commitment to exceptional service, this role offers a fantastic opportunity for career growth in a dynamic retail environment. Comprehensive benefits and a flexible schedule make this position an attractive option for those looking to advance their careers.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Strong analytical and communication skills are essential for this role.
• Flexibility in scheduling is required, including early mornings and weekends.

Responsibilities

• Supervise store activities and communicate effectively with management.
• Assist customers with questions and promote exceptional service.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Flexible schedule

Education

High School diploma or equivalent

Job description

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The role involves performing tasks as directed to gain management skills, understanding key business aspects like building customer loyalty through exceptional service, and learning about CVS/pharmacy culture.

Upon successful completion of the training, trainees may be considered for promotion to open supervisory positions. These roles support store management by driving store performance and ensuring smooth operations, especially when no manager is onsite.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store activities through assigning, directing, and following up
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions and complaints
7. Promote CVS customer service culture (greet, offer help, thank)
8. Handle customer relations in accordance with company policy
9. Maintain customer confidentiality

Qualifications

Required: Deductive reasoning, analytical and computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated Weekly Hours: 40
• Time Type: Full time
• Pay Range: $17.95/hour

We offer comprehensive benefits including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, and more. For details, visit our benefits page.