Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Saint Petersburg (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level position is designed to prepare individuals for higher supervisory roles by providing essential training in operations and management. As a Shift Supervisor Trainee, you'll have the opportunity to lead staff, ensure smooth store operations, and enhance customer loyalty through exceptional service. With a focus on teamwork and communication, this role is perfect for those looking to grow within a supportive environment. If you're passionate about customer service and ready to take the next step in your career, this opportunity is for you!

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential for this role.
• Flexibility to work various shifts including early mornings and weekends.

Responsibilities

• Supervise store crew activities and support management.
• Assist customers with inquiries and promote a positive service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to gain the necessary skills, completes basic operations and management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for consideration for promotion to open supervisor positions. These leadership roles support the store management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads the staff, ensures smooth store operations, and oversees opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise store crew activities, including assigning and following up
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues per company policy
   • Maintain customer confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated weekly hours: 40
• Time type: Full time
• Pay range: $16.00 - $24.00 per hour, depending on experience, education, and location

Benefits

We offer comprehensive benefits, including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit our benefits page.

The application window closes on: 07/23/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.