Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Ormond Beach (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading health solutions company as a Shift Supervisor Trainee, where you'll gain essential skills for future supervisory roles. This entry-level position prepares you for a career in management while providing excellent customer service. You'll work closely with store management, ensuring operations run smoothly and customers are satisfied. With a commitment to transforming health care, this innovative firm offers a competitive benefits package and a supportive work environment. If you're ready to take the next step in your career, this opportunity is perfect for you.

Benefits

Medical plans

401(k) with matching

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Retiree medical

Qualifications

• Strong analytical and communication skills are essential for this role.
• Flexibility in scheduling is required, including early mornings and weekends.

Responsibilities

• Supervise store staff and ensure smooth operations during shifts.
• Assist customers with questions and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexible schedule

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store staff by assigning, directing, and following up on all activities.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture—greeting, helping, and thanking customers.
8. Handle customer relations issues per company policy, ensuring a positive shopping experience.
9. Maintain customer confidentiality.

Qualifications

• Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.
• Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Weekly Hours: 40

Time Type: Full time

Pay Range: $16.00 - $23.00 per hour, depending on experience, education, location, and other factors.

Benefits

We offer a comprehensive and competitive package including medical plans, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more. For details, visit our benefits page.

Application deadline: 07/05/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.