Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Menomonee Falls (WI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their dynamic team. This entry-level position offers the opportunity to develop essential management skills while supporting store operations and enhancing customer loyalty. As a trainee, you will learn the ins and outs of store management, ensuring smooth operations and a positive shopping experience for customers. With flexible scheduling and a commitment to employee development, this role is perfect for those looking to advance their careers in retail. Join a company that values inclusivity and offers comprehensive benefits to its employees.

Benefits

Medical plans

401(k)

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Dependent care resources

Tuition assistance

Qualifications

• Strong communication and analytical skills are essential for this role.
• Experience in retail is preferred but not required.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to gain experience, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are considered for promotion to open supervisory positions. These roles support the CVS Store Management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads the store staff, ensures smooth operations, and completes all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew by assigning, directing, and following up on activities
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS customer service culture (greet, offer help, thank)
4. Handle customer relations issues per company policy and foster positive shopping experiences
5. Maintain customer confidentiality

Required Qualifications

• Deductive reasoning, analytical skills, and computer skills
• Advanced communication skills
• Flexible schedule availability, including early mornings, overnights, weekends, and overtime as needed

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated weekly hours: 30
• Time Type: Full time
• Pay Range: $0.00 - $0.00 (actual salary depends on various factors)

We are committed to fostering a workplace where every colleague feels valued and included. Our comprehensive benefits include medical plans, 401(k), employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on 08/06/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.