Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Falls Township (Bucks County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team. This entry-level position is designed to prepare individuals for future supervisory roles within a dynamic retail environment. Trainees will develop essential management skills while fostering customer loyalty through exceptional service. With a focus on teamwork and effective communication, this role offers a pathway to career advancement in store management. Enjoy a comprehensive benefits package and the opportunity to work in a supportive and engaging atmosphere. If you're ready to take the first step in your retail career, this is the perfect opportunity for you.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential for this role.
• Flexibility in working hours is required, including nights and weekends.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers with inquiries and ensure positive shopping experiences.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is more connected, more convenient, and more compassionate. We do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to develop future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor roles. These leadership positions support the CVS Store Management team in driving store execution and performance while fostering customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise store crew by assigning, directing, and following up on activities
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues per company policy, ensuring positive shopping experiences
   • Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills. Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred, but not required.

Additional Details

• Anticipated Weekly Hours: 40
• Time Type: Full time
• Pay Range: $16.00 - $24.00 per hour, depending on experience, education, and location

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, employee stock purchase plan
• No-cost wellness and counseling programs
• Paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 07/17/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.