Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Fairfax (VA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their dynamic team. This entry-level position prepares you for a supervisory role, focusing on customer service and operational excellence. You'll work closely with store management, supervise staff, and ensure a positive shopping experience for customers. With a commitment to fostering a supportive workplace, this role offers the opportunity for growth and development within the company. If you're ready to take the first step in your career with a company that values its employees, this is the perfect opportunity for you.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Strong communication skills and flexibility to work various shifts.
• Deductive reasoning and analytical skills are essential.

Responsibilities

• Supervise store crew and ensure smooth store operations.
• Assist customers with questions and promote customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Strong communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff.
   • Supervise store crew by assigning, directing, and following up on activities.
   • Communicate effectively with management and staff.
2. Customer Service
   • Assist customers with questions, problems, and complaints.
   • Promote CVS customer service culture (greet, offer help, thank).
   • Handle customer relations issues per company policy, promoting a positive shopping experience.
   • Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, and computer proficiency. Strong communication skills. Flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: The typical pay range is $0.00 - $0.00. Actual salary depends on experience, education, location, and other factors.

We are committed to fostering a workplace where every colleague feels valued and belongs.

Benefits

Our comprehensive benefits include:

• Affordable medical plans, 401(k) with matching, employee stock purchase plan.
• No-cost wellness, tobacco cessation, weight management, counseling, and financial programs.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

The application window closes on 07/11/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.