Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; City of Yonkers (NY); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team. This entry-level role is designed to prepare candidates for future supervisory positions, focusing on building customer loyalty through exceptional service. Trainees will engage in management training, learn key business aspects, and lead store staff in the absence of a manager. The company is committed to an inclusive workplace, offering flexible schedules and a comprehensive benefits package. If you are passionate about customer service and ready to grow in a dynamic environment, this opportunity is perfect for you.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

No-cost wellness programs

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential for this role.
• Flexibility to work various shifts is required.

Responsibilities

• Supervise store activities and manage staff effectively.
• Assist customers with inquiries and ensure positive experiences.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop supervisory skills, completes basic management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the program, trainees are considered for promotion to open supervisory positions, which support store management in driving store performance and fostering customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and crew.
3. Supervise store activities by assigning, directing, and following up.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy, ensuring positive shopping experiences.
5. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 29

Time Type: Part time

Pay Range: $17.25 - $26.00 per hour, depending on experience and other factors.

Our people fuel our future. We are committed to fostering an inclusive workplace where every colleague feels valued and belongs.

Benefits

We offer a comprehensive package including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plan.
• No-cost wellness programs, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and more.

Visit https://jobs.cvshealth.com/us/en/benefits for more information.

The application window closes on 07/21/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.