Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; City of Dunkirk (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

An innovative health solutions company seeks a dedicated Shift Supervisor Trainee to join their team. This entry-level role offers a unique opportunity to develop essential management skills while preparing for future supervisory positions. Trainees will learn to drive store performance and enhance customer loyalty through exceptional service. With a commitment to fostering a diverse workplace, this company provides a supportive environment for growth and development. If you are eager to step into a leadership role in a dynamic setting, this position is perfect for you. Join a team that values your contributions and invests in your future!

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong communication skills are essential for effective team collaboration.
• Flexibility to work various shifts, including early mornings and weekends.

Responsibilities

• Supervise store crew and ensure effective operations.
• Assist customers with inquiries and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team by driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS's customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 20
Time type: Part-time
Pay range: $16.25 - $26.00/hour, depending on experience, education, and location.

Our colleagues are our future. We are committed to fostering a workplace where everyone feels valued and belongs.

Benefits

We offer a comprehensive benefits package, including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more. For details, visit our benefits page.

Application deadline: 07/19/2025.

We consider qualified applicants with arrest or conviction records in accordance with applicable laws.