Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Adrian (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

An entry-level opportunity awaits at a leading health solutions company, where you can kickstart your career as a Shift Supervisor Trainee. This role prepares you for future supervisory positions, focusing on essential management skills and customer service excellence. As a trainee, you'll engage in a comprehensive training program that equips you with the tools to lead store operations effectively. Join a passionate team dedicated to enhancing health care and making a meaningful impact in the community. With a commitment to fostering a diverse workplace, this role offers a pathway to growth and development in a supportive environment.

Benefits

401(k) with matching contributions

Employee stock purchase plans

Paid time off

Tuition assistance

Flexible benefits

Wellness programs

Financial coaching

Qualifications

• Strong analytical and communication skills are essential for success.
• Ability to work flexible hours, including early mornings and weekends.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers with inquiries and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Computer skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew through assigning, directing, and following up on all activities.
4. Effectively communicate information both to and from store management and crews.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture by greeting, offering help, and thanking customers.
8. Handle all customer relations issues according to company policy, promoting a positive shopping experience.
9. Maintain customer/patient confidentiality.

Required Qualifications

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication skills.
• Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 40

Time type: Full time

Pay range: $16.00 - $24.00 per hour, depending on experience, education, geography, and other factors.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and belongs.

Benefits

We offer a comprehensive and competitive mix of pay and benefits, including:

• Affordable medical plans, 401(k) with matching contributions, and employee stock purchase plans.
• No-cost programs such as wellness screenings, tobacco cessation, weight management, counseling, and financial coaching.
• Flexible benefits addressing diverse needs, including paid time off, family leave, dependent care resources, tuition assistance, and retiree medical access.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application window closes on: 07/02/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.