Shift Supervisor - Pizza Crew Leader

Papa John's International , Inc.; Mattoon (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

Papa John's International, Inc. is seeking a Shift Supervisor in Mattoon, Illinois. The candidate will supervise shifts and manage restaurant operations to ensure high-quality products and excellent customer service. Responsibilities include training team members, maintaining staffing levels, and ensuring compliance with safety standards. A high school diploma or GED is required. Candidates must demonstrate initiative, teamwork, and strong cash management skills. This is a non-exempt hourly position that may require working nights and weekends.

Qualifications

• Must have reliable transportation.
• Ability to lead a team during a shift with no supervision.
• Bilingual in certain markets is preferred.

Responsibilities

• Supervise shifts and manage restaurant operations effectively.
• Ensure high-quality products and customer service.
• Respond to customer concerns and solicit feedback.

Skills

Cash management skills

Attention to detail

Customer focused

Initiative

Relationship management

Teamwork

Education

High School diploma or GED

Job description

Papa John's International, Inc. is seeking a Shift Supervisor in Mattoon, Illinois. The candidate will supervise shifts and manage restaurant operations to ensure high-quality products and excellent customer service. Responsibilities include training team members, maintaining staffing levels, and ensuring compliance with safety standards. A high school diploma or GED is required. Candidates must demonstrate initiative, teamwork, and strong cash management skills. This is a non-exempt hourly position that may require working nights and weekends.