Shift Supervisor - Overnight

1115 Holiday CVS, L.L.C.; United States; On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical Benefits

Dental & Vision

Paid Time Off

Retirement Savings

Wellness Programs

Job summary

CVS Health is seeking a Shift Supervisor to support the Store Management team in delivering store execution and customer service excellence. You will lead store staff when managers are absent, ensure opening and closing procedures are completed, and help maintain a smooth operation.

This full-time role requires flexible scheduling, strong communication, and supervisory skills to promote CVS customer service culture and a positive shopping experience for CVS customers.

Qualifications

• Deductive reasoning and analytical skills required with basic computer proficiency.
• Strong communication and supervision abilities are essential.
• Flexibility to work varied shifts including mornings, overnights and weekends.

Responsibilities

• Lead store staff when managers are unavailable and ensure store operations run smoothly.
• Supervise opening/closing procedures and daily tasks, ensuring policy compliance.
• Assist customers, resolve issues, and maintain a positive shopping experience.
• Stock and merchandise upkeep, and ensure accurate pricing and displays.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Education

High School diploma or equivalent

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and store crews
   • Supervise the store’s crew through assigning, directing and following up of all activities
   • Effectively communicate information both to and from store management and crews
2. Customer Service
   • Assist customers with their questions, problems and complaints
   • Promote CVS customer service culture. (Greet, offer help, and thank)
   • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
   • Maintain customer/patient confidentiality
3. Merchandise/Presentation
   • Price merchandise
   • Stock shelves
   • Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
   • Execute the display and maintenance of off‑shelf merchandise
   • Reset departments following POGs

Required Qualifications

• Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills and supervision skills Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail supervisor
• Education High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $16.50 - $24.00

Benefits

Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.

• medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 11/11/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.