Shift Supervisor, MilkShake Factory, Moon (Daylight shifts available)

The Milk Shake Factory; Coraopolis (Allegheny County); On-site; USD 35,000 - 52,000; Part time

Benefits offered by this job

Competitive wages + tips

Flexible schedules

Growth opportunities into management

Free milkshake each shift

40% employee discount

Job summary

The MilkShake Factory is seeking a motivated Shift Supervisor to join our Pittsburgh-area team. You will lead by example in a fast-paced retail setting, ensuring smooth, successful shifts from start to finish and driving guest satisfaction.

Join a brand with a long-standing history since 1914, offering competitive wages with tips, flexible scheduling, growth opportunities, and team perks. This on-site role supports community and a collaborative work environment.

Qualifications

• Experience thriving in a fast-paced retail environment.
• Demonstrates energy, accountability and a team-first mindset.
• Proven ability to lead by example and supervise shifts.

Responsibilities

• Lead and supervise daily shifts, ensuring smooth operations.
• Uphold standards and meet goals while delivering an exceptional guest experience.
• Foster a positive, productive team environment and communicate clearly with staff.

Skills

Energy

Accountability

Team leadership

Job description

Lead the way

At the MilkShake Factory, our team is the heart of everything we do. Since 1914, our family’s passion for chocolate has been passed down through generations — and today, we’re Pittsburgh’s premier destination for handspun shakes, craft sundaes, and gourmet chocolates.

We’re looking for a motivated Shift Supervisor who brings energy, accountability, and a team-first mindset to every shift. This role is ideal for someone who thrives in a fast-paced retail environment, leads by example, and takes pride in creating smooth, successful shifts from start to finish.

Our Shift Supervisors work alongside the team while setting the tone — ensuring goals are met, standards are upheld, and every guest leaves with an unforgettable experience.

Why You’ll Love Working Here

We believe in taking care of our team just like family. Here’s what you can expect:

• Competitive Wages + Tips
• Flexible Schedules (perfect for students & parents)
• Growth Opportunities into management and beyond
• Free Milkshake Each Shift
• 40% Employee Discount(chocolate included!)

At the MilkShake Factory, you’ll do more than just make milkshakes — you’ll create experiences. We’re passionate about community, inclusivity, and growth. Whether it’s your first job or building a career in hospitality or management, you’ll have the chance to learn, grow, and make sweet memories along the way.

The Milkshake Factory provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. In addition to federal law requirements, The Milkshake Factory complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.