Shift Supervisor Level 2

Circle K; Casa Grande (AZ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Pay Plus Commission Opportunities

Paid Vacations

Medical, Dental, and Vision Coverage

401K plan with competitive company match

Free Employee Car Wash Membership

Tuition Reimbursement

Job summary

A leading retailer in Casa Grande is seeking a customer service associate for their car wash facility. The ideal candidate should have excellent communication skills, a strong work ethic, and customer service experience. Responsibilities include providing exceptional service, maintaining site cleanliness, and assisting with equipment. This position offers flexible shifts, competitive pay, medical benefits, and career advancement opportunities.

Qualifications

• Customer service and some Car Wash experience preferred.
• Ability to work in varying weather conditions.
• Ability to lift objects up to 50 lbs.

Responsibilities

• Provide prompt and excellent customer service.
• Perform site upkeep and maintain cleanliness.
• Assist in troubleshooting equipment issues.

Skills

Excellent communication skills

Customer service skills

Team player

Proficient computer skills

Strong work ethic

Education

High School diploma or GED preferred

Job description

Overview

Store 2709021: 2138 E Florence Blvd, Casa Grande, Arizona 85122

Shift Availability: Flexible Availability

Job Type:

Essential Duties And Responsibilities

The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:

• Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner. Responsible for greeting customers, answering questions, and explaining the wash options available.
• Ensure that customers are satisfied and that any inquiries, incidents and issues are reported in a timely manner.
• Satisfactorily able to complete all CSR and Supervisor 1 Level job duties.
• Able to work weekends.
• Able to demonstrate responsibility while Site Manager is off site.
• Enforces all safety policies.
• Understands the functions of all chemical room equipment.
• Assist Site Manager with tunnel and chemical room equipment repairs.
• Able to clean out solenoid.
• Reports to work on time and follows the dress and appearance code.

Duties And Job Breakdown Percentages

• 60% Customer Interaction
• 30% Site Upkeep (Cleaning/Maintaining)
• 5% Opening/Closing Procedures
• 5% Basic Troubleshooting

Required Knowledge, Skills, And Abilities

• High School diploma or GED preferred.
• Excellent communication skills including active listening.
• Excellent sales and customer service skills.
• Ability to anticipate customer needs.
• Ability to recommend different wash memberships to customers.
• Ability to work as a team.
• Proficient computer skills with the ability to learn a point of sales system.
• Strong work ethic and professional attitude.
• Ability to perform essential duties and physical functions described below.
• Ability to work in the conditions described below.

Physical Demands

The employee is frequently required to stand and walk throughout the workday; use of hands; reach with hands and arms; climb or balance; stop, crouch and kneel. The employee must be able to work in damp and humid conditions and outdoor variable weather. The employee may have to lift and/or move objects up to 25 lbs regularly and up to 50 lbs occasionally.

Experience

• Customer service and some Car Wash experience preferred.

Working Environment

Work is performed in a typical outdoor car wash environment. The noise level is usually moderate but can be excessively loud with hearing protection required along with other PPE. The employee must adhere to OSHA safety guidelines and wear Personal Protective Equipment as applicable.

Supervision Received

The Level 2 Supervisor must be able to work with minimum direction and periodic supervision.

Benefits

• Competitive Pay Plus Commission Opportunities
• Paid Vacations
• Large Stable employer
• Medical, Dental, and Vision Coverage
• 401K plan with competitive company match
• Free Employee Car Wash Membership
• Tuition Reimbursement
• Work with fun motivated people
• Fast Career opportunities

All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS / DUTIES AND /OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.

NOTE: This Job Description may change periodically as required by business necessity, with or without advance notice to employees.

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

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