Shift Supervisor — Lead Teams & Guest Experience

MOD SUPER FAST PIZZA, LLC.; Oak Creek (WI); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Vacation time

Sick time

401(k)

Free pizza

Gym discount

Counseling sessions

Job summary

MOD Super Fast Pizza, LLC is seeking a Shift Supervisor to lead restaurant operations during scheduled shifts and to mentor teammates while ensuring exceptional guest experiences that align with MOD standards.

You will manage deployment, training, inventory, and cash handling, while upholding food safety practices. This role offers growth, competitive pay, and the MOD culture of individuality and community.

Qualifications

• Minimum 1 year of customer service or restaurant experience.
• Proven ability to mentor, train, or lead others.
• Ability to prioritize and make decisions under pressure.
• Must be 18+ years old.
• Follow and coach others to standards and procedures.
• Calm presence during high-volume periods.
• Obtain a food safety/alcohol certification within 30 days where required.

Responsibilities

• Lead restaurant operations during shifts to ensure smooth service.
• Train and onboard new hires and support program rollouts.
• Manage inventory, orders, and ordering processes with the GM.
• Ensure food safety practices in back and front of house.
• Handle cash, refunds, and daily cash handling.
• Address guest concerns and escalate when needed.
• Adhere to shift checklists and use tools to execute requirements.

Skills

Customer service

Mentor/leadership

Decision making

Communication

Food safety certification

Job description

MOD Super Fast Pizza, LLC is seeking a Shift Supervisor to lead restaurant operations during scheduled shifts and to mentor teammates while ensuring exceptional guest experiences that align with MOD standards.

You will manage deployment, training, inventory, and cash handling, while upholding food safety practices. This role offers growth, competitive pay, and the MOD culture of individuality and community.