Shift Supervisor - Lead Team, Guest Service Excellence

Eurest USA; Delray Beach (FL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Legal Services

Commuter Benefits

Job summary

Eurest is hiring a Shift Supervisor for the Capital One location in Delray Beach, FL. This role directs associate activities during a shift, ensures policies are followed, and oversees timely completion of tasks.

Applicants should have customer service and cash handling experience. Open availability preferred as hours may vary; both full-time and part-time positions are offered with comprehensive benefits.

Qualifications

• Requirement: Customer service and cash handling experience required.
• Hours and days may vary; open availability preferred.

Responsibilities

• Direct the activities of associates during a specific shift and ensure tasks meet policy and standards.
• Provide training and create work schedules for staff.
• Evaluate performance, reward high performers, and address underperformance.
• Prepare production or sales reports and ensure quality, productivity and safety.
• Mentor employees and encourage advancement; handle time-off requests.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Training

Scheduling

Job description

Eurest is hiring a Shift Supervisor for the Capital One location in Delray Beach, FL. This role directs associate activities during a shift, ensures policies are followed, and oversees timely completion of tasks.

Applicants should have customer service and cash handling experience. Open availability preferred as hours may vary; both full-time and part-time positions are offered with comprehensive benefits.