Shift Supervisor - Lead Store Team & Coffee Expert

Coffee Bean & Tea Leaf Hawaii; Torrance (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Discounts on our Coffee and Tea

Medical, Dental, Vision as applicable

Pay Range: $22.00-$24.50 Hourly

Observed Holidays

Sick Pay

Referral bonus program

Flexible Uniforms

Retirement Plan

Life Assistance Program

24 Hour Fitness Discount

Flexible Schedule

Fun Environment

Working Advantage Discount Program

Job summary

The Coffee Bean & Tea Leaf is seeking a Shift Supervisor in Torrance to lead daily store operations, coach a diverse team, and ensure top-tier guest experiences. This role focuses on delivering premium coffee and tea moments, while driving sales, maintaining safety, and fostering community engagement.

Join a brand with a long heritage in coffee and tea, offering a collaborative environment, flexible scheduling, and opportunities to grow with a team dedicated to hospitality and excellence.

Qualifications

• Experience in leading a team or shift in a fast-paced retail or food service environment.
• Strong guest service focus and ability to coach others to deliver excellence.
• Ability to manage store operations and maintain safety and quality standards.

Responsibilities

• Create coffee moments by sharing knowledge of our drinks and sustainability with guests.
• Lead by example to drive sales and service through coaching and teamwork.
• Be a coffee & tea expert and pass on passion to guests and team members.
• Meet and greet guests in-store and build local community connections.
• Prioritize safety for employees and guests in all store operations.
• Assist with stock, cleaning, and innovative tasks to support store success.
• Act as the face of CBTL and help grow the store presence locally.

Skills

People leadership

Customer service

Coaching & training

Sales & service

Job description

The Coffee Bean & Tea Leaf is seeking a Shift Supervisor in Torrance to lead daily store operations, coach a diverse team, and ensure top-tier guest experiences. This role focuses on delivering premium coffee and tea moments, while driving sales, maintaining safety, and fostering community engagement.

Join a brand with a long heritage in coffee and tea, offering a collaborative environment, flexible scheduling, and opportunities to grow with a team dedicated to hospitality and excellence.