Shift Supervisor: Lead Service & Team (4‑Day Week Option)

wawa; Florence (KY); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Mental health benefits

ESOP (Employee Stock Ownership Plan)

401(k) + matching

Education Assistance Program

Store discounts

Paid time off

Paid parental leave

Additional wellness programs

4-day work week option

Job summary

Wawa in Florence, KY is seeking a Team Supervisor to lead shifts, ensure smooth execution, and deliver memorable customer experiences. You’ll steer operations and decisions when on shift, guiding associates and prioritizing safety and service.

The role emphasizes customer focus, teamwork, and policy adherence, with strong emphasis on developing associates and maintaining store standards. A benefits-rich environment supports work-life balance.

Qualifications

• High School Diploma or GED equivalent.
• Must be 18+ years old with reliable transportation.
• Flexible availability to work various shifts, including weekends and holidays.
• Supervisory experience in retail, food service, or fuel industries is a plus.
• Ability to communicate effectively, solve problems, and build relationships.

Responsibilities

• Handle customer inquiries, gather feedback, and support positive customer interactions.
• Ensure smooth coordination between Associates, customers, and orders to deliver efficient service.
• Provide direction, feedback, and recognition to Associates, driving productivity and performance.
• Enforce safety, security, and store policies, including crisis management protocols.
• Manage inventory, stock levels, vendor check-ins, and cash handling procedures.

Skills

Communication

Problem Solving

Relationship Building

Education

High School Diploma or GED

Job description

Wawa in Florence, KY is seeking a Team Supervisor to lead shifts, ensure smooth execution, and deliver memorable customer experiences. You’ll steer operations and decisions when on shift, guiding associates and prioritizing safety and service.

The role emphasizes customer focus, teamwork, and policy adherence, with strong emphasis on developing associates and maintaining store standards. A benefits-rich environment supports work-life balance.