Shift Supervisor - Lead Pizza Team & Guest Experience

MOD Pizza; Arnold (MO); On-site; USD 22,041 - 26,629; Full time

Benefits offered by this job

Medical, dental and vision insurance

Week of paid vacation

Paid Sick Time

401(k) retirement

FREE pizza, salad, and beverages

Pet insurance

Discounted gym membership

Free counseling sessions

Job summary

A popular pizza chain seeks a Shift Supervisor to lead the Squad Crew in delivering exceptional pizzas and a welcoming atmosphere. Ideal candidates should have at least 1 year of customer service or leadership experience and be able to motivate and train team members. You'll create a MOD vibe that embodies the company's values while ensuring customer satisfaction. This role requires a calm demeanor in a busy environment and a commitment to individual expression and community support.

Qualifications

• Minimum of 1 year of customer service or restaurant leadership.
• Experience successfully leading, coaching, training, and motivating front line employees.
• Must be at least 18 years old.

Responsibilities

• Be an example of MOD values and behaviors.
• Help create a MOD vibe that customers expect.
• Coach Shift Supervisors to maintain energy on the shift.
• Demonstrate knowledge of all Operational Standards.

Skills

Customer service experience

Leadership and coaching

Ability to stay calm under pressure

Job description

A popular pizza chain seeks a Shift Supervisor to lead the Squad Crew in delivering exceptional pizzas and a welcoming atmosphere. Ideal candidates should have at least 1 year of customer service or leadership experience and be able to motivate and train team members. You'll create a MOD vibe that embodies the company's values while ensuring customer satisfaction. This role requires a calm demeanor in a busy environment and a commitment to individual expression and community support.