Shift Supervisor — Lead Fast-Paced Team & Customer Experience

Kentucky Fried Chicken KFC; Hagerstown (MD); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401k (company match)

Paid Training

Flexible Schedule

Scholarship Program

Job summary

A leading QSR franchise in Hagerstown is seeking a Shift Supervisor who will manage restaurant operations and ensure high-quality service. The ideal candidate will have leadership skills and a customer-oriented mindset. Responsibilities include team management, product preparation, and maintaining exceptional guest experiences. Full-time position with benefits including 401k and flexible scheduling.

Qualifications

• Minimum of 1-year customer service and supervisor experience.
• Must be 18 years of age or older and have reliable transportation.
• Dependable work record required.

Responsibilities

• Oversee guest experiences with friendly interactions and exceptional product quality.
• Lead restaurant team with high customer service standards to reach goals.
• Drive achievement of restaurant success metrics in line with management objectives.

Skills

Customer service

Leadership

Goal-oriented mindset

Fast-paced environment

Job description

A leading QSR franchise in Hagerstown is seeking a Shift Supervisor who will manage restaurant operations and ensure high-quality service. The ideal candidate will have leadership skills and a customer-oriented mindset. Responsibilities include team management, product preparation, and maintaining exceptional guest experiences. Full-time position with benefits including 401k and flexible scheduling.